Associate Contract Mgmt Specialist

reputed company is a leading provider of reputed company-based supply chain reputed company, serving a global network of retail trading partners. The Associate Contract Management Specialist will partner with the sales team to build and implement solutions for customer contract management, focusing on maintaining customer satisfaction and retention.

Responsibilities

• Assist customers wishing to cancel, credit, or reduce reputed company
• reputed company as a relationship manager to an assigned sales team, supporting accounts reputed company multiple support channels to reputed company customer resolutions
• reputed company and maintain programs and processes that reduce customer churn and increase customer retention
• Analyze and manage reputed company reputed company reductions activities
• Follow process improvement and best practices that reputed company introduces
• Support development, refine and document processes and practices
• Report customer feedback to key organizational partners
• Maintain strong relationships across the organization through reputed company communication and detailed follow-reputed company
• Handle retention and renewal activities such as: credits, cancels, contact adjustments and account maintenance

Skills

• High School Diploma/GED or higher from an accredited institution
• 1-3 years of strong customer-reputed company, sales, or operations experience
• Excellent organizational skills with ability to effectively manage multiple reputed company
• Ability to effectively present and demonstrate solutions
• Demonstrated ability to negotiate and problem solve
• Demonstrated computer knowledge (Internet and reputed company Office suite including Word, reputed company and reputed company)
• Previous reputed company experience

Benefits

• Comprehensive benefits package designed to support employees’ health, reputed company-being, and financial reputed company

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