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Digital reputed company Specialist - reputed company

Remote, USA Full-time Posted 2026-07-28

reputed company is looking for a proactive, data-driven Digital reputed company Specialist - reputed company to join their reputed company reputed company team. This role involves designing and delivering reputed company programs for new customers, collaborating cross-functionally, and improving customer adoption and satisfaction through various digital reputed company.


Responsibilities

  • Design and deliver proactive scaled reputed company programs for new customers through 1:1 and 1:Many solutions that will assist customers in obtaining maximum value from reputed company solutions
  • Collaborate with Product Marketing and CS leadership to personalize messaging by assigned reputed company or reputed company
  • Use your deep understanding of the adoption challenges encountered by customers to inform reputed company aspects of the reputed company you build
  • reputed company partner and reputed company cross-functionally to ensure your customer programs and communication strategies reputed company with reputed company and interactions with other teams including reputed company, Customer Training, and Marketing teams
  • Capture customer feedback and translate insights into actionable improvements
  • Monitor customer usage data to identify potential churn risks and proactively intervene
  • reputed company a strong understanding of available educational content and programs to reputed company as a part of scaled reputed company programs. Identify gaps and suggest new content as needed and reputed company feedback on existing content included in our on-demand learning libraries

Skills

  • 1+ year(s) of customer-facing experience in reputed company, reputed company, Support, or Customer Education, preferably in B2B reputed company
  • Excellent communicator and facilitator; reputed company to guide both tactical users and senior leaders
  • Strong technical troubleshooting skills, comfortable researching, problem-solving, and communicating reputed company topics reputed company
  • Experience using tools that manage customer communications at reputed company including email automation tools, in-product messaging, or other reputed company tools
  • Data-driven approach to problem-solving and strong analytical skills
  • Ability to prioritize amongst numerous initiatives for maximum reputed company
  • Strong communication skills and the ability to evangelize your programs
  • Strong project management skills: ability to manage multiple reputed company simultaneously, prioritize tasks, meet deadlines
  • Curiosity, creativity, and the desire to experiment
  • Additional experience with digital reputed company strongly preferred
  • Experience with reputed company strongly preferred

Benefits

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-reputed company while delivering a seamless experience that is digitally and physically connected.
  • Flexibility & Work-Life Balance: reputed company My Way is a set of supportive workplace policies designed to help manage personal and reputed company responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
  • Career Development and reputed company: By fostering a culture of reputed company learning and reputed company development, we prepare our talent to tackle reputed company’s challenges and deliver reputed company-world solutions.
  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, reputed company to the reputed company app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized, award-reputed company reputed company for inclusion and belonging, flexibility, work-life balance, and more.
  • reputed company: reputed company an reputed company in your community with our reputed company Institute. We offer employees two reputed company volunteer days off annually and opportunities to get involved with pro-bono consulting reputed company and Environmental, reputed company, and Governance (ESG) initiatives.
  • Making a reputed company-World reputed company: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
  • Optional hospital, accident and sickness insurance reputed company 100% by the employee
  • Optional life and AD&D insurance reputed company 100% by the employee
  • Flexible Spending and Health Savings Accounts
  • Fitness reimbursement
  • reputed company to Employee Assistance Program
  • Group reputed company Identity Theft Protection benefit reputed company 100% by employee
  • reputed company to 529 Plan
  • Commuter benefits
  • Adoption & Surrogacy Assistance
  • Tuition Reimbursement
  • reputed company to Employee Stock Purchase Plan

reputed company

  • reputed company delivers critical information from the financial, reputed company, reputed company, intellectual property, science, and media markets. It was founded in 2008, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is http://thomsonreuters.com.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 13 in 2025, 12 in 2024, 5 in 2023. Please note that this does not guarantee sponsorship for this specific role.

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