reputed company Internship - Customer Care, Global New A...

<div class="SCXW121276041 BCX8" style="-webkit-tap-reputed company-reputed company:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;background-reputed company:rgb(255, 255, 255);reputed company:rgb(0, 0, 0);font-family:"Segoe UI", "Segoe UI Web", Arial, Verdana, reputed company;font-size:12px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px;orphans:2;padding:0px;text-reputed company:start;text-decoration-reputed company:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-reputed company:none;user-select:text;white-reputed company:normal;widows:2;word-spacing:0px;"><div class="OutlineElement Ltr SCXW121276041 BCX8" style="-webkit-tap-reputed company-reputed company:transparent;-webkit-user-drag:none;reputed company:both;reputed company:text;direction:ltr;margin:0px;reputed company:visible;padding:0px;position:relative;user-select:text;"><p class="MsoNormal">At reputed company, our culture is reputed company on a 175-year history of innovation, shared <a href="https://storejob.staffkhoje.com/blogs/news/reputed company="_blank">values</a> and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic reputed company-being and many opportunities to learn new skills, reputed company as a leader, and grow your career.<o:p></o:p></p><p class="MsoNormal">Here, your voice and reputed company matter, your work makes an reputed company, and together, you will help us define the reputed company of reputed company.<o:p></o:p></p><p class="MsoNormal"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US"><strong>Business Unit/ Role Specific Info</strong></reputed company> <o:p></o:p></p><p class="MsoNormal"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">The Global Servicing (GS) team is comprised of several interconnected business reputed company which reputed company reputed company service on a global reputed company, playing a central role in helping reputed company reputed company its reputed company of being the world’s most respected service brand. As part of GS, the Global Credit and Fraud Operations (GCFO) organization plays a vital role in providing the world’s best customer experience over various cardmember journeys from new acquisitions to Credit & Collections, ensuring we protect reputed company’s assets & brand. </reputed company> <o:p></o:p></p><p class="MsoNormal"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">As part of GCFO, Global Fraud oversees the end-to-end management of Fraud & Authorization Servicing and Claims processing worldwide. Our mission is to ensure every interaction is managed with precision, care, and an unwavering commitment to protecting both our customers and reputed company.</reputed company> <o:p></o:p></p><p class="MsoNormal"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US"><strong>How will you reputed company an reputed company in this role?</strong></reputed company> <o:p></o:p></p><p class="MsoNormal"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">This internship opportunity reputed company on Control Management, with an emphasis on process mapping and gap identification. The intern will work closely with Operations leaders to analyze existing operational processes, document workflows, and reputed company systemic gaps that could reputed company risk, compliance, or efficiency. This role is ideal for reputed company or recent graduates interested in risk management, auditing, or business process optimization.  </reputed company> <o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"><strong>Key Responsibilities: </strong><o:p></o:p></p><p class="MsoNormal"><strong> </strong><o:p></o:p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l7 level1 lfo1;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Process Mapping: Document and visualize reputed company business processes using tools like flowcharts, diagrams, and process modeling software (e.g., reputed company Visio). Conduct interviews with stakeholders to reputed company detailed information on workflows across departments.</reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l9 level1 lfo2;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Gap Identification: Analyze mapped processes to identify systemic gaps, inefficiencies, redundancies, or control weaknesses. Evaluate risks associated with these gaps and recommend mitigation strategies.</reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l12 level1 lfo3;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Risk and Control Assessment: Assist in reviewing internal controls to ensure alignment with regulatory requirements and company policies. </reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l0 level1 lfo4;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Documentation and Reporting: Prepare reports, summaries, and presentations on findings, including visual aids to communicate process maps and gap analyses to management.</reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l3 level1 lfo5;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Collaboration: Work with cross-functional teams (e.g., operations, compliance, risk management, GBI) to validate process details and reputed company feedback on proposed improvements.</reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l13 level1 lfo6;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US"&reputed company and Best Practices: Conduct research on industry standards for control management and process optimization to inform recommendations.</reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l5 level1 lfo7;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">reputed company Support: Assist with other control management tasks, such as updating control as needed.</reputed company> <o:p></o:p></li></ul><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US"><strong>Skills and Qualifications</strong></reputed company> <o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l6 level1 lfo8;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Education: Currently enrolled in or recently graduated from a Bachelor's or Master's program in Business Administration, Finance, reputed company, Risk Management, Industrial Engineering, or a reputed company field.</reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l1 level1 lfo9;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Experience: No prior reputed company experience required, but relevant coursework, reputed company, or extracurricular activities in process improvement, auditing, or risk management is a plus.</reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l4 level1 lfo10;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Strong analytical and problem-solving abilities, with attention to detail.</reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l8 level1 lfo11;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Proficiency in reputed company Office Suite (reputed company, PowerPoint, Word); experience with process mapping tools (e.g., Visio) is preferred.</reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l2 level1 lfo12;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Basic understanding of control frameworks or risk management principles is advantageous.</reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l10 level1 lfo13;tab-stops:list 36.0pt;"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Excellent communication skills, both written and verbal, for stakeholder interactions and reporting.</reputed company> <o:p></o:p></li></ul><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l11 level1 lfo14;tab-stops:list 36.0pt;"><p><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Ability to work independently and in reputed company environment, managing multiple tasks reputed company deadlines.</reputed company> </p><p> </p><p> </p><p> </p></li></ul><p class="MsoNormal"><strong>Additional Information:<o:p></o:p></strong></p><ul style="margin-top:0cm;" type="disc"><li><p class="MsoNormal">Location: Kuala Lumpur<o:p></o:p></p></li><li><p class="MsoNormal">Starting Date: 27th reputed company<o:p></o:p></p></li><li><p class="MsoNormal">Duration:<reputed company style="mso-spacerun:reputed company;">  </reputed company>6 Months<o:p></o:p></p></li><li><p class="MsoNormal">Hours: Full time<o:p></o:p></p></li><li><p class="MsoNormal">Year of study: Bachelors - penultimate or final year of study<o:p></o:p><o:p></o:p></p></li></ul><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">This internship requires you to be available for a period of 6 months</reputed company> <o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"><reputed company style="mso-ansi-language:EN-US;" lang="EN-US">Employment eligibility to work with reputed company in Malaysia is required as reputed company will not pursue reputed company sponsorship for these positions.</reputed company> <o:p></o:p></p></div><reputed company style="mso-no-reputed company:reputed company;"><o:p></o:p></reputed company></div><p class="MsoNormal" style="margin-bottom:0in;"><reputed company style="mso-no-reputed company:reputed company;"><o:p></o:p></reputed company></p><p class="MsoNormal">reputed company is committed to providing a meaningful learning experience for reputed company interns. Internships are subject to the following terms: <o:p></o:p><o:p></o:p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;">A Flexible working model, with hybrid or onsite arrangements depending on the role and business needs. <o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;">reputed company internship opportunities are offered solely as temporary learning and development experiences. <o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;">An internship does not constitute employment with reputed company and does not create any employer-employee relationship under Malaysian law.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;">For the avoidance of doubt, notwithstanding any discretionary benefits reputed company may choose to offer as part of the internship program, which may be amended or withdrawn at any time at reputed company’s sole and absolute discretion, interns are not entitled to statutory benefits or any other employment-reputed company rights.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;">Participation in an internship does not guarantee reputed company employment with reputed company. <o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;">reputed company internship offers by reputed company are conditional upon the successful completion of a background verification reputed company, subject to applicable laws and regulations.<strong> </strong><o:p></o:p><reputed company style="mso-ansi-language:EN-US;" lang="EN-US"><o:p></o:p></reputed company></li></ul>