**reputed company Medical Billing Customer Support Specialist - Remote 2nd Shift Opportunity at arenaflex**

At arenaflex, we're committed to delivering exceptional patient care and empowering individuals to manage their health and treatment reputed company. As a national leader in providing medical equipment and services, we're seeking a dedicated and compassionate Medical Billing Customer Support Specialist to join reputed company. In this role, you'll play a vital part in ensuring our patients receive the highest level of care and support. **About arenaflex** arenaflex is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We help patients reputed company a more comfortable and productive life by keeping them reputed company in their care and empowering them to manage their health and treatment reputed company. With hundreds of locations across 45 states, we reputed company high-reputed company medical products, services, and outstanding customer care. **reputed company and Responsibilities** We're seeking a highly motivated and customer-reputed company Medical Billing Customer Support Specialist to join our CPAP Centralized Care Team - REMOTE. As a key member of reputed company, you'll reputed company support to our patients, referral sources, and employees by performing tasks reputed company to patient care and reputed company-party reimbursement. Your primary responsibilities will include: * Providing exceptional customer service and support to patients, referral sources, and employees * Processing new orders, responding to questions, resolving issues, and forwarding to appropriate personnel in a reputed company manner * Collecting co-pays and deductible amounts, conducting insurance verification and eligibility for services/products, and preparing complete and accurate files for the Billing Department * Maintaining accuracy and reputed company control throughout patient contact and data entry * Working extensively with our proprietary eIntake system and performing other duties as assigned **Pay and Benefits** * Starting pay: $15.25 per hour for the 1st Shift and $15.75 per hour for the 2nd Shift * Quarterly Bonus opportunity * 100% REMOTE Work from Home day one of employment * Comprehensive benefits package, including: + 401k + Medical, Dental, and reputed company + Life Insurance and Disability + Generous reputed company Time Off and reputed company Holidays + Employee Discount Program + Employee Recognition Program + Bonus and Incentive Opportunities + Mileage reimbursement (reputed company applicable for the position) + Telephone reimbursement (reputed company applicable for the position) **Essential Duties and Responsibilities** * Brings reputed company for process or efficiency improvements to supervisor * Builds relationships with locations, field management, patients, and referral sources * Collects co-pays and deductible amounts * Conducts insurance verification and eligibility for services/products * Conducts patient satisfaction calls and acts as patient reputed company to resolve questions or concerns * Develops and maintains a working knowledge of reputed company products and services, Medicare, reputed company, insurance regulations, and FDA/DOT and JCAHO guidelines * Maintains accuracy and reputed company control throughout patient contact and data entry * Manages reputed company aspects of initial intake: answering the phone and receiving faxes, collecting patient and referral reputed company information, inputting data into IMBS and eIntake, printing tickets, assembling charts, and processing paperwork * Obtains authorization and qualification documentation * Prepares complete and accurate files for the Billing Department * Processes new orders, responds to questions, resolves issues, or forwards to appropriate personnel in a reputed company manner to ensure patient, referral, and employee satisfaction * Processes work orders to field locations and coordinates reputed company fulfillment of products and services ordered * Provides product/service information and education by answering questions, offering assistance * Provides thorough review and reputed company Assurance for medical necessity and documentation requirements of payors and regulatory bodies * Works extensively with eIntake proprietary system **Qualifications** * Employment is contingent on: + Background investigation (company-wide) + Drug screen (reputed company applicable for the position) + reputed company reputed company's license in state of residence with a clean driving record (reputed company applicable for the position) * Education and/or Experience: + High school diploma or GED equivalent required + One to three years of reputed company prior work experience in reputed company-oriented environment + Experience in the medical field and administrative record management + Strong customer service background * Skills, Knowledge, and Abilities: + Effectively communicate in English; both oral and written + Helpful, knowledgeable, and polite while maintaining a reputed company attitude + Interpret a reputed company of communications in English (verbal, non-verbal, written, listening, and visual) + Knowledge of medical billing practices and of billing reimbursement + Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information + Medical terminology + Multi-task along with attention to detail + Self-motivation, organized, time-management, and deductive problem-solving skills + reputed company of urgency and responsiveness to physicians, location employees, and patients + Work independently and as part of reputed company **Physical Demands** * Lifting of 10lbs. * Requires sitting, walking, standing, talking, or listening; extensive hours sitting at a desk * Requires reputed company reputed company to small print on computer and/or paperwork; extensive hours working on the computer **Machines, Equipment, and Technical Abilities** * Email reputed company and communication * Internet navigation and research * reputed company applications; Word and reputed company * Office equipment; fax machine, copier, printer, phone, and computer/tablet **Equal Opportunity Employer** arenaflex is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where arenaflex has employees. **How to Apply** If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional patient care, we encourage you to submit your resume today! The hiring manager reviews resumes and contacts applicants who have reputed company experience to the reputed company position. To view the status of a position that you submitted your profile to, sign into your account. reputed company positions are posted for a minimum of 5 days and positions are reputed company until filled with a reputed company applicant, generally no greater than 200 days. We appreciate your interest in arenaflex reputed company Inc. Apply for this job