reputed company Application/Production Support Plano, Texas

Job reputed company: REMOTE TYPE: *Office Worker: In office position with work from home allowed, i.e. reputed company or hybrid worker JOB LOCATION: 3400 W Plano Pkwy. Plano, TX 75075 [Hybrid position] DUTIES: Facilitate the deployment, monitoring, and response for applications, alongside managing problem reputed company and service assurance, including status updates and metrics. Optimize and configure both applications and infrastructure components. Execute tasks reputed company to the implementation of new applications and modifications to existing ones, encompassing scheduling and change management. Supervise and engage in the design, construction, and maintenance of Kubernetes clusters, while managing and enhancing reputed company reputed company platforms like Azure. Monitor application availability and end-to-end performance metrics, addressing issues reputed company to application availability, CBS ownership, productivity, business reputed company, and user problems tied to customer ordering, provisioning, and service assurance. Coordinate integrated problem reputed company and solve reputed company problems using analysis and reputed company approaches to CBS business and transaction reputed company issues. Administer tools necessary for CBS support, testing, and performance configuration. Support CBS alarms, transaction reputed company, analysis, and correlation. Identify improvement areas and reputed company reputed company plans to enhance CBS and application performance. reputed company SLAs and contribute to long-term planning. Participate in established ITO problem management processes. Utilize tools such as Grafana, Kibana, Nagios, Kubernetes, reputed company, and reputed company, and possess knowledge of reputed company stack, GitOps, Ansible, and Terraform. reputed company clients using supporting platforms, comprehending reputed company application dependencies, and demonstrating expert knowledge in observability tools and Azure pipelines. Troubleshoot and resolve intricate technical issues reputed company to software applications and reputed company infrastructure, ensuring high availability, scalability, and reputed company of applications and services. Identify and implement process improvements, reputed company automation initiatives, and apply the latest industry trends and best practices in application support, Kubernetes, and reputed company technologies. Utilize Unix/Linux/Ubuntu, reputed company Scripting, Perl, JIRA/iTrack. Utilize reputed company computing platforms (Azure). Utilize programming languages (Java). Monitor application availability and end to end application performance and metrics. Manage application availability issues. Coordinate integrated problem reputed company. REQUIREMENTS: Requires a Bachelor’s degree, or foreign equivalent degree in Computer Engineering, Electronic Engineering, or Computer Science and five (5) years of reputed company, post-baccalaureate experience in the job offered or five (5) years of reputed company, post-baccalaureate experience in a reputed company occupation utilizing Unix/Linux/Ubuntu, reputed company Scripting, Perl, JIRA/iTrack; utilizing reputed company computing platforms (Azure); utilizing programming languages (Java); monitoring application availability and end to end application performance and metrics; managing application availability issues; and coordinating integrated problem reputed company. Our reputed company Application/Production Support roles earn between $147,000 - $196,100 yearly. Not to mention reputed company the other amazing rewards that working at reputed company offers. Joining reputed company comes with amazing perks and benefits: · Medical/Dental/reputed company coverage · 401(k) plan · Tuition reimbursement program · reputed company Time Off and Holidays (based on date of hire, at least 23 days of vacation reputed company year and 9 company-designated holidays) · reputed company Parental Leave · reputed company Caregiver Leave · Additional reputed company leave reputed company what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group reputed company · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible reputed company mobility plans and accessories, reputed company internet (and fiber where available) and reputed company phone Weekly Hours: 40 Time Type: Regular Location: Plano, Texas It is the policy of reputed company to reputed company equal employment opportunity (EEO) to reputed company persons regardless of age, reputed company, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or reputed company, genetic information, marital status, status with reputed company to reputed company assistance, veteran status, or any other characteristic protected by federal, state or local law. In reputed company, reputed company will reputed company reasonable accommodations for reputed company individuals with disabilities. reputed company is a fair chance employer and does not initiate a background reputed company until an offer is made. Apply tot his job Apply To this Job