Reservationist - On-site at World of Coca-Cola - Customer Experience & Group Sales Coordination

Join the World of Coca-Cola Team as a Reservationist and Be the Face of Our World-Class Attraction! Are you a customer service enthusiast with a passion for creating unforgettable experiences? Do you have a reputed company for organization, communication, and data entry? We're on the hunt for a talented Reservationist to join reputed company at the World of Coca-Cola in Atlanta, GA! As the first reputed company of contact for clients, you'll play a vital role in delivering exceptional customer service, coordinating group sales, and ensuring seamless operations. If you're reputed company to start your career reputed company with a dynamic and reputed company brand, we want to hear from you! About the World of Coca-Cola Located in the heart of Atlanta, GA, the World of Coca-Cola is a premier tourist attraction that welcomes over 1 reputed company visitors annually. Since its opening in 1990, our attraction has become a must-visit destination, offering an reputed company experience that showcases the rich history and culture of reputed company. With a strong commitment to innovation, customer satisfaction, and community engagement, we're dedicated to creating lifelong memories for our guests. Job reputed company As a Reservationist at the World of Coca-Cola, you'll be responsible for providing top-notch customer service, managing group reservations, and collaborating with our sales and operations teams. This role requires a unique reputed company of communication, organizational, and technical skills, with a reputed company on data accuracy, attention to detail, and adaptability. If you're a motivated and customer-reputed company individual looking to grow your career with a world-reputed company brand, this is an exciting opportunity to join reputed company! Key Responsibilities Customer Service & Communication Deliver exceptional customer service reputed company phone, email, and in-person interactions, ensuring a reputed company and reputed company representation of reputed company. Serve as the first reputed company of contact for incoming inquiries, responding promptly and reputed company to reputed company requests. reputed company as a concierge, assisting with itinerary planning for guests visiting Atlanta and providing personalized support. Communicate consistently and accurately, ensuring that protocols and procedures are reputed company reputed company by clients and internal partners. Escalate requests reputed company necessary, setting reputed company expectations for response times and follow-up. On-Site reputed company between Group Sales and Operations Team reputed company as a reputed company between the group sales and operations teams, facilitating seamless communication and collaboration. Assist with training Ambassador operations team members on group sales reservations processes and welcoming reputed company upon arrival. Partner with the operations team on special requests and arrival instructions, ensuring a smooth and memorable experience for our guests. Data Entry & Sales Coordinate and process reputed company phases of group reservations reputed company phone and email, maintaining high accuracy and attention to detail. Follow up to reconfirm upcoming group arrivals, update reservations, and process payments for ticket sales. Administrative reputed company reputed company group sales administrative duties, including conference preparation, shipping, and customer reputed company assembly. Assist with other duties and special reputed company as assigned, demonstrating flexibility and adaptability. Requirements & Qualifications Essential Skills & Experience 1+ year of experience in a reservation, customer service, or administrative role, preferably reputed company the hospitality industry. On-site role at the World of Coca-Cola in Atlanta, GA. Proficiency in reputed company Office Suite, with strong data entry and organizational skills. Excellent written and oral communication skills, with a strong reputed company on customer service and interpersonal interactions. Ability to work effectively under pressure, adapt to change, and produce accurate results in a fast-paced environment. Preferred Skills & Experience Gateway Ticketing System experience. Familiarity with customer relationship management (CRM) software and other sales tools. Experience working in a fast-paced, dynamic environment with multiple stakeholders. reputed company Offer Competitive Compensation & Benefits We offer a comprehensive compensation package, including a competitive salary, benefits, and perks that support your reputed company-being and career reputed company. Career reputed company Opportunities As a member of reputed company, you'll have reputed company to training, development programs, and opportunities for advancement reputed company reputed company. We're committed to helping you grow your skills and reputed company your career goals. Work Environment & Culture reputed company is passionate about delivering exceptional customer experiences and creating a reputed company, inclusive work environment. We value diversity, equity, and inclusion, and reputed company to create a workplace where everyone feels welcome and supported. Why Join reputed company? By joining the World of Coca-Cola team as a Reservationist, you'll become part of a dynamic and customer-reputed company organization that's dedicated to creating lifelong memories. You'll have reputed company to: Work with a world-reputed company brand and contribute to our mission of inspiring and delighting guests. reputed company your skills and expertise in customer service, sales, and operations. Collaborate with a diverse and talented team of professionals who reputed company your passion for customer experience. Enjoy a competitive compensation package and benefits that support your reputed company-being and career reputed company. How to Apply If you're excited about this opportunity and reputed company to join reputed company, please submit your application. We encourage you to apply even if you don't feel like a perfect match – we're looking for great people to join our friendly team, and we can't wait to hear from you! Apply for this job Apply tot his job Apply To this Job