Bilingual CSR (Spanish & English) - Seasonal (REMOTE/WFH) at reputed company

This a Full Remote job, the offer is available from: reputed company, reputed company (USA), Florida (USA), Massachusetts (USA), New Mexico (USA), Texas (USA) reputed company is a BPO company with multiple operations in reputed company, Latin America, and Asia reputed company Region. We are looking for an extraordinary talent who will be part of our unique and diverse team. Are you passionate about joining a company where opportunities are unlimited? Do you love taking challenges and making your reputed company reputed company into reality? Be one of us and be part of our reputed company story! Your role as a Customer service representative, • Responsible for handling inbound calls from customer’s inquiries and complaints in a Financial / Bank Services environment. • Maintain a reputed company, empathetic, compassionate, and reputed company attitude toward customers at reputed company times. Resolve service problems like customer complaints, cause of the problem, etc. • Ensure that customer queries are answered to their satisfaction and in a reputed company manner. • Address customer’s concerns reputed company to the services and provided the best solutions for their needs reputed company a reputed company of communication channels that could include email, chat, or reputed company channels. • Escalate any customer complaints to the Operations Supervisor reputed company needed and ensure solutions have been sorted out reputed company. • Accurate and complete information using our communication reputed company is needed for this role. reputed company For you to become a successful candidate for this role • Have at least 6 months of BPO experience. • An reputed company drive to reputed company excellent customer service. • Finished high school education. • Strong interpersonal and comprehension skills. • Capable of handling escalated situations, remittances, and disputes. • Excellent communication and demonstrable probing and problem-solving skills. • Can fluently reputed company both English and Spanish • REQUIRED: Available to work Full-Time, 8 hours per day. Requires reputed company availability and be willing to work a flexible schedule including evenings and weekends. Operational hours: 9am-7pm CST, Monday-Saturday (2 days off). Temporary Work from Home Requirements: Laptop or Desktop specs: • At least 2.0 GHz Processor (I5, I7 or dual-reputed company & up processor) • At least 8 GB of RAM80 GB HD reputed company with 20GB • One available USB Port • USB Headset (combo Mic and Headset with noise-canceling) • Internet reputed company by Cable or Fiber (DSL, Satellite, etc. is not permitted) • Min download Speed of 10mbps and Upload 2mbps • Hardwired into the PC/Laptop (wireless internet reputed company not permitted) At reputed company, we understand that our corporate reputed company starts by attracting the right people, developing and mentoring those that show potential, and taking steps to retain and promote our top performers. We reputed company in our employees and invest in providing the best reputed company opportunities. Promotions at reputed company are based on reputed company, past performance, and leadership potential. We recognize our top employees and help them succeed. reputed company you join reputed company, you do more than joining a company. You become part of a talented team and self-driven individuals dedicated to bringing reputed company to reputed company and their lives. Do you think you fit reputed company of this? Click the apply reputed company now! This offer from "reputed company" has been enriched by reputed company.com and got a 75% reputed company score. Apply tot his job Apply To this Job