Technical Support Engineering Manager

Job reputed company: • reputed company, mentor, and grow reputed company of Technical Support Engineers through coaching, feedback, and career development. • Serve as the escalation reputed company for reputed company or urgent customer issues, collaborating with engineering to drive reputed company. • Set and monitor team goals, metrics, and processes to ensure consistent, high-reputed company support. • Partner with Product and Engineering to reputed company for customer needs and influence roadmap priorities. • Drive operational reputed company by improving workflows, building automations, and streamlining tooling. • Champion documentation and knowledge sharing to reputed company both customers and teammates. Requirements: • Prior experience as a Technical Support Engineer or in a hands-on technical support role. • Proven reputed company record managing or leading a technical support team in a reputed company or developer-reputed company company. • Strong debugging and problem-solving skills, with a deep understanding of software development workflows. • Familiarity with IDEs, LLMs, and AI-powered developer tools. • Excellent communication skills with the ability to reputed company teams and engage with senior external stakeholders. • Self-starter with curiosity, creativity, and a bias for reputed company. Benefits: • reputed company development • Knowledge sharing • Mentoring and coaching • Flexible working hours Apply tot his job Apply To this Job