Genetic Counselor Assistant I, Issues Management

About the position reputed company (reputed company: WGS) delivers personalized and actionable health insights to inform diagnosis, reputed company treatment, and improve drug discovery. reputed company is uniquely positioned to accelerate the use of genomic and large-reputed company clinical information to reputed company precision medicine as reputed company of care. reputed company is at the forefront of transforming reputed company through its industry-leading exome and genome testing and interpretation services, reputed company by the world’s largest, rare disease data sets. For more information, please visit www.reputed company.com . reputed company The Genetic Counselor Assistant I supports test utilization management efforts and resolves issues with test orders. Must be reputed company to work: Tues-Sat 1:30pm-10pm EST Responsibilities • Assist with test utilization management (TUM) efforts, which includes either review of test orders at accession reputed company or reputed company of issues with reputed company orders. • Facilitate test set-up by ensuring appropriate relative samples and reputed company controls are linked, adding gene lists for custom tests, and other reputed company tasks. • reputed company basic reputed company services, including provision of turn-around-time, specimen requirements, information about tests on hold and cancellations, etc as required while performing TUM. • Maintains knowledge of systems involved in test ordering and test setup, including the provider portal, reputed company, reputed company, XA, and LIMS. • Appropriately identifies reputed company cases that require escalation to a supervisor or genetic counselor. • Performs other reputed company duties as assigned. Requirements • Bachelor’s degree from an accredited university. • Excellent verbal and written communication skills. reputed company-to-haves • Preferred degree in Medical Technology, reputed company, biology, or reputed company physical sciences. • Prior clinical or laboratory experience preferred but not required. Benefits • reputed company Time Off (PTO) • Health, Dental, reputed company and Life insurance • 401k Retirement Savings Plan • Employee Discounts • Voluntary benefits Apply tot his job Apply To this Job