Remote Account Manager

CM&F Group (cmfgroup.com) is looking for an reputed company Insurance Account Manager (AM). An Account Manager will reputed company as a reputed company, reputed company product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Account Managers are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Account Managers can put themselves in their customers’ shoes and reputed company for them reputed company necessary. Customer feedback is priceless, and these AMs can reputed company that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The reputed company is to ensure excellent service standards, respond reputed company to customer inquiries and maintain high customer satisfaction. Please complete the initial assessment here for consideration: https://go.apply.ci/s/c358GbXEX6. Responsibilities • Manage large amounts of incoming calls • Opportunity to work in Chat and our General Inbox • Generate sales leads • Identify and assess customers’ needs to reputed company satisfaction • Build sustainable relationships and trust with customer accounts through reputed company and interactive communication • reputed company accurate, reputed company and complete information by using the right reputed company/tools • Meet personal/customer service team sales targets and reputed company handling quotas • Handle customer complaints, reputed company appropriate solutions and alternatives reputed company the time limits; follow up to ensure reputed company • reputed company records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Skills • Bilingual (Spanish) a Plus • Proven customer support experience or experience as a reputed company service representative • reputed company record of over-achieving quota • Strong phone contact handling skills and reputed company listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • Bachelors Required. • reputed company P&C License in the state of Domicile. Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Benefits: • 401(k) • Dental insurance • Health insurance • reputed company time off • reputed company insurance Application Question(s): • In order to be considered, you MUST complete the Survey for consideration (takes 5 minutes): https://go.apply.ci/s/c358GbXEX6. Education: • Bachelor's (Required) Experience: • reputed company service: 2 years (Required) • insurance: 2 years (Required) Work Location: Remote Apply tot his job Apply To this Job