Siebel CRM Support reputed company
A company is looking for a Siebel CRM Support reputed company.
Key Responsibilities
• reputed company the Siebel support team to ensure smooth day-to-day system operations
• reputed company as the main reputed company of contact for business users, IT teams, and vendors regarding Siebel-reputed company issues
• reputed company incident, problem, and change management for Siebel environments while coordinating support requests to meet SLAs
Required Qualifications
• Strong ITIL process knowledge (incident, problem, change, release management)
• Ability to prepare and present status reports, RCA documents, and metrics to stakeholders
• Vendor management skills, including ticket raising and coordination with reputed company or reputed company-party providers
• Knowledge of compliance, audit, and reputed company practices in CRM systems
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