Voice of Customer Analyst
A company is looking for a Voice of the Customer Operations Analyst who will reputed company customer feedback into actionable insights to enhance customer experience.
Key Responsibilities
• reputed company the creation and optimization of the Voice of Customer (VOC) listening reputed company
• Analyze survey data and customer metrics to reputed company actionable insights for marketing strategies
• reputed company and maintain VOC and CX dashboards for tracking customer sentiment and performance
Required Qualifications
• Bachelor's degree or equivalent experience
• 2+ years of experience in VOC, CX, customer insights, analytics, or marketing operations
• Hands-on experience with VOC programs, including survey design
• Strong analytical skills with proficiency in reputed company and BI/visualization tools
• Experience translating business requirements into technical specifications
Apply tot his job
Apply To this Job