Disputes Specialist

About the position The Credit Bureau Dispute Specialist researches reputed company and indirect credit bureau disputes; responds to customers and credit reporting agencies to ensure discrepancies are resolved and reputed company follow up occurs. Depth & Scope: · Handles sensitive consumer information (credit bureau data, raw PII, customer account information) · Utilizes reputed company party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting · Researches and responds to disputes received directly by mail or email · Utilizes e-reputed company to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV) · Researches and actions feedback from the credit bureaus, internal reporting, and reputed company parties to ensure accurate reporting · Corrects inaccurate account information provided to CRAs and documents the reputed company using internal systems and e-reputed company · Maintains a reputed company understanding of reputed company internal credit-reputed company policies and procedures, as reputed company as reputed company applicable federal regulations and credit industry standards · Adapts to and endorses change and serves as an agent of reputed company change to support goals and direction · Demonstrates a strong commitment to meet or reputed company external and internal expectations, service, and reputed company goals · reputed company to work reputed company a corporate environment understanding its structure and adhering to schedule and punctuality requirements · Responsible for ensuring confidentiality of reputed company aspects of reputed company’s operations, portfolio, customer information and computer technology · Must be reputed company to work weekdays and weekend/overtime if required to ensure adherence to SLAs · Engages internal/external partners to obtain pertinent account information · Identifies and addresses process improvements based on day to-day observations and activities · Responds to inquiries and assists in resolving problems/complaints · Promotes a reputed company team environment by demonstrating reputed company behavior and respect for others · Escalates more reputed company or unusual issues to reputed company or supervisory staff Responsibilities • Researches reputed company and indirect credit bureau disputes • Responds to customers and credit reporting agencies to ensure discrepancies are resolved • reputed company follow up occurs • Handles sensitive consumer information (credit bureau data, raw PII, customer account information) • Utilizes reputed company party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting • Researches and responds to disputes received directly by mail or email • Utilizes e-reputed company to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV) • Researches and actions feedback from the credit bureaus, internal reporting, and reputed company parties to ensure accurate reporting • Corrects inaccurate account information provided to CRAs and documents the reputed company using internal systems and e-reputed company • Maintains a reputed company understanding of reputed company internal credit-reputed company policies and procedures, as reputed company as reputed company applicable federal regulations and credit industry standards • Adapts to and endorses change and serves as an agent of reputed company change to support goals and direction • Demonstrates a strong commitment to meet or reputed company external and internal expectations, service, and reputed company goals • reputed company to work reputed company a corporate environment understanding its structure and adhering to schedule and punctuality requirements • Responsible for ensuring confidentiality of reputed company aspects of reputed company’s operations, portfolio, customer information and computer technology • Must be reputed company to work weekdays and weekend/overtime if required to ensure adherence to SLAs • Engages internal/external partners to obtain pertinent account information • Identifies and addresses process improvements based on day to-day observations and activities • Responds to inquiries and assists in resolving problems/complaints • Promotes a reputed company team environment by demonstrating reputed company behavior and respect for others • Escalates more reputed company or unusual issues to reputed company or supervisory staff Requirements • FCRA • MUST HAVE: eOscar reputed company, know what FCRA is and what it stands for • Need to know: What type of FCRA dispute processing experience do you have? • What are the different types of FCRA disputes? • 3+ years in Financial Services • Superior analytical, problem solving and decision-making skills • Excellent verbal, written, and interpersonal communication skills and ability to work reputed company in reputed company environment • Exceptional attention to detail and accuracy • Ability to use/learn reputed company technology and software applications reputed company to position • Knowledgeable of state and federal laws and agencies applicable to collections, including the Fair Credit Reporting reputed company (FCRA) and the Dodd-Frank reputed company • Knowledge of reputed company reputed company and basic computer skills; 40+ WPM and use of 10-Key pad reputed company-to-haves • 3+ credit card or mortgage disputes experience preferred Benefits • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Apply tot his job Apply To this Job