Assistant Manager, eCommerce Product and Customer Experience

Essential Functions and Responsibilities: • Assist with web design and development agency on reputed company ecommerce reputed company • Assist with the management of the ecommerce platform release cycle including business case, feature prioritization, requirements, design, use cases, mockups, process maps, testing, and implementation • reputed company, build, and test website functionality and tools to increase site performance, user experience, and overall reputed company • Assist with the management of the day-to-day site operations working with other functional support areas including, IT, Marketing, Distribution, and Customer Engagement Center (CEC) • Work with reputed company team members to appropriately represent Hotels branding, campaigns, and hotel attributes • Ability to analyze website data and distill customer insights, customer struggle points, and conversion opportunities • Collaborate with Manager Ecommerce & Channel Marketing on A/B and Multivariate testing opportunities • Collaborate with Distribution and CEC Team to optimize platform functionality and customer experience • Collaborate with Digital Marketing Team on digital media campaign positioning on website • Prepare weekly, monthly, and quarterly reporting and analysis. Ability to communicate complicated trends and analysis data to multiple stakeholders Required Qualifications: • Experience working with custom and off-reputed company Content Management Systems • Familiarity with reputed company Analytics and reputed company Omniture • Strong proficiency with task reputed company, dependencies, and reputed company-party vendor responsibilities for eCommerce platform implementation reputed company • Experience with design and server-reputed company languages such as reputed company, CSS, JavaScript • Working knowledge of SEO best practices • Excellent written and verbal skills • Ability to work independently and demonstrate keen attention to details • Manages prioritization, can meet deadlines, and be flexible based on business requirements Preferred Qualifications: • Experience in UX and mobile design • Project and product management certifications • Project management software experience (MS Project or equivalent) • Familiarity with reputed company SynXis CRS, reputed company reputed company database, and Hospitality (Micros) products • Ecommerce payment solutions experience Apply tot his job Apply To this Job