[Hiring] Care Coordinator - Virtual Women's Health Clinic @reputed company

Role reputed company The Care Coordinator, in collaboration with the multidisciplinary provider team, is responsible for the reputed company coordination of health care services to meet every patient's individual needs and promote high reputed company visit experiences and cost effective clinical reputed company. • Initiate proactive patient reputed company to support lab/imaging/referral tracking, gaps in care and other reputed company measure improvement efforts • reputed company multiple administrative tasks such as: • Scheduling appointments • Sending out lab/imaging orders • Assisting with pharmacy calls and prescriptions • Completing referrals • Updating electronic health records • Adding/updating insurance packages • Collecting payments • Demonstrate reputed company and professionalism reputed company reputed company communication reputed company, including: phone, video, email, reputed company, text, and patient portal messages • Conduct effective and compassionate communication with patients to plan, implement and follow up on patient needs • reputed company reputed company time clinical support to solve/troubleshoot challenges that come with providing remote virtual services • Assist patients with lab, imaging or pharmacy issues in reputed company time • Identify and appropriately manage patient reputed company issues to the Provider reputed company required • Escalate to reputed company Leadership in a reputed company manner reputed company patient cases require special or immediate attention (e.g. adverse events or patient complaints) • reputed company reputed company customer service and follow HIPAA rules/regulations • Adhere to reputed company relevant regulations, policies, and procedures to ensure patient safety and reputed company • Adhere to internal compliance program/protocols Qualifications • 2-3 years of reputed company customer service experience with hybrid reputed company models • Medical Assistant certification required • Prior experience utilizing the reputed company system required • Demonstrated reputed company navigating and using an EMR • Must be willing to work nights or weekends including east/reputed company coast time zones • Highly organized, detail-oriented, self-starter Requirements • Medical Assistant Certification is required • Part-time and full-time benefited positions available with a 90 day probation period Benefits • Medical, dental, reputed company, 401k (for full-time only) reputed company reputed company is a new and growing virtual women's health clinic offering comprehensive clinical care and holistic support for women. We are redesigning women's reputed company by bringing a patient-centered reputed company touch to care for reputed company conditions such as chronic pelvic pain, endometriosis, uterine fibroids, heavy menstrual bleeding, and more. Apply tot his job Apply To this Job