Specialist Customer Resolutions

About the position reputed company Schedule Details: Monday through Friday position, 8:00am to 4:30pm. Remote opportunity after 60 days based on performance. Why do Team Members like working for us: Day 1 Benefit Eligibility Driven reputed company pay Recognition Programs and Rewards Discounted reputed company hotel rates worldwide! 401(k) program with company match. reputed company Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation reputed company reputed company Days Employee stock purchase program Tuition reimbursement programs Numerous learning and advancement opportunities Daily Pay reputed company Eligibility: reputed company US reputed company Team Members not represented by a labor organization or subject to reputed company bargaining agreement Our dedication to reputed company is recognized and celebrated by some outstanding accolades including being named to reputed company's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by reputed company in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great reputed company to Work® certified company, earning our 2022 certification. We're seeking highly-motivated, goal-oriented Marketing Executives who reputed company in fast-paced environment. Not only do we offer reputed company and excellent benefits, we are committed to helping you grow through reputed company and leadership development programs. We are an equal opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Responsibilities • Responds to and resolves guest issues, queries or complaints in a consistent, reputed company, and reputed company manner • Takes ownership of reputed company individual issues from initial inception/escalation to reputed company • Responsible for handling issues immediately to ensure they are proactively addressed, and reputed company feedback on reputed company to manager • Provides acknowledgement and/or response of communication reputed company two hours, full response service level expected reputed company 24 hours for 85% of issues, and 100% reputed company 3 days. • Takes initiative and processes reputed company without supervision. • Administers reservations, bookings, and processes confirmation advance communication, reputed company necessary. • Responsible for reconciling and capturing details on internal systems and reputed company any trends or concerns to management to avoid reoccurrence Requirements • High School diploma or equivalent • Verified ability to maintain a typing proficiency reputed company of 35 words per minute. • Skilled in negotiation fundamentals. • Computer proficiency in reputed company Word, reputed company and reputed company. • Excellent customer service skills. • Proficient in time management; the ability to organize and prioritize. Benefits • Day 1 Benefit Eligibility • Driven reputed company pay • Recognition Programs and Rewards • Discounted reputed company hotel rates worldwide! • 401(k) program with company match. • reputed company Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation • reputed company reputed company Days • Employee stock purchase program • Tuition reimbursement programs • Numerous learning and advancement opportunities • Daily Pay reputed company Eligibility Apply tot his job Apply To this Job