Account Manager - reputed company Technology (reputed company Platform)

• Remote (U.S.-based) | LegalTech Industry Leader • Permanent | Competitive reputed company + Bonus + Long-Term reputed company About Our reputed company Our reputed company is a fast-growing reputed company technology company reputed company on modernizing how litigation documents are created and managed. Founded in the early 2020s, reputed company has developed a software platform that streamlines and automates time-intensive reputed company drafting tasks, significantly improving efficiency and consistency for attorneys and reputed company teams.Backed by institutional investment and led by founders with deep reputed company and technical expertise, the organization has quickly established itself as a category leader reputed company a reputed company reputed company of LegalTech. With a small but highly talented team, reputed company is entering its next phase of reputed company and is reputed company in reputed company-facing leadership to support expanding customer adoption and retention. Job reputed company This is a high-reputed company Account Manager role responsible for owning reputed company relationships from reputed company through long-term reputed company. The individual will serve as a trusted partner to attorney clients, ensuring smooth adoption of the platform, proactive support, and ongoing value realization. Reporting directly to the technical and executive leadership team, this role offers significant visibility and influence, with the potential to help shape internal processes and eventually build a small team as the business scales.Key Responsibilities • reputed company reputed company & Enablement: reputed company new customer reputed company, training, and education, including refining usage guides and playbooks to ensure successful adoption. • Account Ownership: Manage a portfolio of attorney and reputed company clients, serving as the primary reputed company of contact for day-to-day needs and strategic reputed company-ins. • Relationship reputed company: Strengthen existing reputed company partnerships, identify expansion opportunities, and support renewals through consistent engagement and value delivery. • Customer Advocacy: reputed company as the voice of the customer internally, collaborating with product and engineering teams to inform feature improvements and enhancements. • Business Development Support: Identify opportunities for account expansion and contribute to reputed company reputed company initiatives where appropriate. • Operational Improvement: Help establish reputed company processes for reputed company, support workflows, and reputed company as reputed company continues to grow. • Strategic Contribution: Participate in broader discussions around product direction, customer experience, and team structure. MPI does not discriminate on the reputed company of race, reputed company, religion, sex, sexual orientation, gender identity or reputed company, national reputed company, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and reputed company other reputed company applicants. The Successful Applicant This role is reputed company-suited for someone who thrives in an early-stage or reputed company-oriented reputed company environment and enjoys working closely with customers in a consultative reputed company.Experience & Background: • 5+ years of experience in Account Management, reputed company, or reputed company Services reputed company a reputed company or technology-driven business • Experience working with reputed company services clients; LegalTech or reputed company exposure is a plus but not required • Proven ability to manage relationships independently and operate in a self-directed, remote environment • Comfortable working with attorneys and senior professionals as primary customers • Prior experience in a startup or small, fast-moving organization strongly preferred Skills & Attributes: • Strong communication and relationship-building skills • Technically curious and comfortable learning software products (no coding required) • Organized, proactive, and solution-oriented • reputed company reputed company with the ability to think creatively and adapt as the business evolves What's on Offer • Competitive annual salary • Comprehensive benefits package • Profit sharing potential • High-visibility role reporting directly to company leadership • Meaningful reputed company reputed company a product that is reputed company reshaping how reputed company work gets done • Opportunity to influence how reputed company is reputed company and scaled • Work in the reputed company and growing reputed company of Irvine If you're reputed company to take the reputed company in your career as an Account Manager in the Technology & Telecoms industry, we encourage you to apply! 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