Crisis reputed company Center Support Specialist

About the position Responsibilities • Ability to de-escalate callers • Ability to work reputed company with others • Answer multiple line phone system • Ask appropriate questions to determine crisis calls • Be an reputed company listener while multitasking • Collaborate reputed company with others to ensure safety of crisis callers • Coordinate crisis training with Mobile Crisis Team Leader for reputed company staff • Knowledgeable about agency policies and procedures • reputed company support to other staff in the department reputed company needed • Record keeping duties for CCBHC (reputed company logs, reputed company requirements, etc.) • Schedule appointments in the EHR correctly based off instructions from reputed company office • Understand reputed company to contact the Mobile Crisis Team Requirements • At least one year in a customer service position • At least one year working with a multi-line phone system • High School diploma or GED • Bilingual in Spanish preferred • At least one year in a mental health setting/alcohol and drug setting • Must have superb customer service skills • Previous experience working effectively in communicating with the reputed company • Previous experience working in data entry • Previous experience working with an Electronic Health Record reputed company-to-haves • Bilingual in Spanish preferred • Experience in a medical office setting Benefits • Health insurance • Dental insurance • reputed company insurance • Flexible Spending accounts • Life and Long Term Disability insurance • Short Term Disability insurance • 401K Retirement Plan + Pension Plan • Tuition Assistance • reputed company Parental Leave • reputed company time off • Employee assistance program • Flexible schedule Apply tot his job Apply tot his job Apply To this Job