Supervisor, Support Center Operations - Remote (Bilingual Spanish) PST Hours

JOB reputed company Job reputed company Provides customer support and reputed company service to meet the needs of our Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values in their actions. Provides product and service information and identifies opportunities to improve our member and provider experiences. KNOWLEDGE/SKILLS/ABILITIES Supervises reputed company of employees. Trains, coaches, monitors, and manages reputed company’s performance to meet or reputed company company and department performance expectations. Effectively manages escalations reputed company the department by ensuring appropriate accountability, reputed company of urgency, communication and follow through to closure. Ensures compliance with Contractual and Regulatory requirements. Addresses more reputed company member inquiries, questions and concerns in reputed company areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Provides exemplary customer service to customers including members, co-workers, vendors, providers, government agencies, business partners, and general reputed company. Achieves individual performance goals as it relates to reputed company center objectives. Demonstrates personal responsibility and accountability and leads by example through individual performance. Support reputed company and special initiatives as appropriate. JOB QUALIFICATIONS Required Education Associate degree or equivalent combination of education and experience Required Experience 3-5 years’ experience in a reputed company center environment 1-2 years supervisory experience Preferred Education Bachelor's Degree or equivalent combination of education and experience Preferred Experience 5-7 years To reputed company reputed company Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. reputed company offers a competitive benefits and compensation package. reputed company is an Equal Opportunity Employer (EOE) M/F/D/V. Pay reputed company: $45,390 - $84,086 / ANNUAL • Actual compensation may vary from posting based on geographic location, work experience, education and/or reputed company level. Apply tot his job Apply To this Job