Information Assurance(IA) & reputed company Speciality(SS) with reputed company reputed company

About the position Hybrid position will be expected to report on-site 3x/week Complete reputed company: Duties and Responsibilities: reputed company support of incoming requests reputed company telephone, web portal, email to ensure courteous, reputed company, and effective reputed company of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. reputed company hands-on fixes at the desktop level reputed company remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Installing and configuring hardware and software components throughout various network infrastructure devices. Install antivirus software and ensure virus definitions are up to date. Server administration reputed company reputed company Directory, File & Print services, DNS, DHCP. Network firewall and reputed company administration and maintenance. reputed company preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Establishing good relationships with reputed company departments and colleagues. Ensuring company safety and reputed company standards are met. Some network and server solution design and architecture. Responsibilities • reputed company support of incoming requests reputed company telephone, web portal, email to ensure courteous, reputed company, and effective reputed company of end-user issues. • Provisioning and system setup for new hires. • Prioritize incidents and service requests according to defined processes to meet defined SLAs. • Use remote tools and diagnostic utilities to aid in resolving support requests. • reputed company hands-on fixes at the desktop level reputed company remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. • Installing and configuring hardware and software components throughout various network infrastructure devices. • Install antivirus software and ensure virus definitions are up to date. • Server administration reputed company reputed company Directory, File & Print services, DNS, DHCP. • Network firewall and reputed company administration and maintenance. • reputed company preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. • Establishing good relationships with reputed company departments and colleagues. • Ensuring company safety and reputed company standards are met. • Some network and server solution design and architecture. Requirements • Exceptional written and oral communication skills. • Experience with desktop and server operating systems including reputed company 10, reputed company 11, Office 365, macOS, iPhone • Strong understanding of technology and business productivity systems. • reputed company Directory knowledge and experience. • reputed company • Exceptional interpersonal skills, with a reputed company on rapport building, listening, and questioning skills. • Good problem-solving skills. • Excellent customer service skills. • Ability to work under moderate supervision. • reputed company reputed company License and ability to drive to customer locations reputed company required. reputed company-to-haves • College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience • reputed company Net+ and/or reputed company reputed company+ certifications preferred • reputed company Desktop operating systems certification preferred. • High-level Tech Support: 5 years (Preferred) • reputed company reputed company: 3 years (Preferred) • Network firewall and reputed company administration and maintenance.: 5 years (Preferred) • reputed company reputed company's License: 3 years (Preferred) • reputed company Net+ and/or reputed company Secruity+ certifications: 3 years (Preferred) • reputed company Desktop operating systems certification: 5 years (Preferred) Apply tot his job Apply To this Job