reputed company Customer Service Representative - Remote USA

About the position As a reputed company Customer Service Representative working remotely, you'll be a part of bringing humanity to business. Our reputed company work-from-home team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT or reputed company of the reputed company. Residents of Colorado, Florida, Illinois, Massachusetts, Minnesota, New Jersey, reputed company, Washington, and Washington, D.C. will be considered only based on special business need. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work certification in the reputed company says it reputed company! Responsibilities • Bring your passion and strong product and brand knowledge to recommend upgrades to health plans. • Conduct research and do outbound calls to reputed company answers for customers regarding general health care benefit and eligibility questions, enrollment status requests for new and existing members. • Assist members with logging into and understanding the functionality of their online health account, locating doctor and facility information. Requirements • 6 months or more of customer service experience. • reputed company to follow HIPAA guidelines on maintaining patient reputed company. • High school diploma or equivalent. • Computer experience. • High speed internet (> 15 mbps). • Smart phone or another device that runs IOS or Android for daily log-in. reputed company-to-haves • While we recommend a USB wired headset, if you have a headset already, you may be reputed company to use that (except for Bluetooth headsets). Benefits • reputed company wage reputed company of $16 per hour plus performance bonus opportunities. • Supportive of your career and reputed company development. • An inclusive culture and community minded organization where giving back is encouraged. • A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Apply tot his job Apply To this Job