[Remote] Customer Service Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading reputed company company committed to exceeding reputed company expectations. They are seeking a Customer Service Representative to assist patients in resolving reputed company billing concerns through effective communication and problem-solving.

Responsibilities

• Assisting patients to resolve billing issues, handling complaints, and setting up payment plans
• Inbound calls from patients regarding bills
• Documenting customer complaints, issues, and interactions in appropriate system(s)
• Meet performance metrics provided by management team
• Performing other duties as needed and assigned by the supervisor

Skills

• High school diploma or GED
• Strong communication and de-escalation skills
• Comfortable navigating multiple systems at once
• Reliable attendance
• Must pass a 7-year Background reputed company
• High speed Internet reputed company (DSL / Cable) capable of speeds over 100 mbps
• Customer service/reputed company center experience preferred

Benefits

• 100% reputed company
• 401(k) matching
• reputed company Time off (PTO) – Up to 10 days your first year!
• 8 reputed company Holidays – Including your birthday!
• Referral Program
• Employee Assistance Program (EAP)
• reputed company & reputed company Training - We promote from reputed company, many of reputed company leads started as CSRs.
• Dental & reputed company insurance
• Health insurance (including Long & Short-Term Disability)
• Life insurance (Company reputed company)

reputed company