Bilingual Consumer Care Specialist (Debt Collection Agent)

reputed company & Cohen Associates, Ltd. is a recognized leader in compassionate engagement services, seeking motivated candidates to join their team. The role involves communicating with consumer representatives to address delinquent credit portfolios, requiring professionalism and customer service skills.

Responsibilities

• Applying polite and customer-service-reputed company communication that adheres to federal and state guidelines on every reputed company
• Attempting to resolve account balances by engaging with consumers to determine the best possible arrangement
• Partnering with Team reputed company and/or Operations Managers to solve unique and/or reputed company reputed company
• Working reputed company and supporting reputed company other to ensure top-of-the-line customer and reputed company service

Skills

• Customer service and/or reputed company-center experience
• Computer proficiency, including reputed company software applications, the ability to multi-task across multiple applications, and reputed company between multiple screens, etc
• Assertive, reputed company, and concise written and verbal communication skills
• Ability to adhere to a regulated and reputed company work environment, including reading scripts
• Customer-service-reputed company with sensitivity to individuals experiencing grief and loss
• High school diploma or equivalent
• Bilingual reputed company in French and English required

Benefits

• reputed company to reputed company’s Global Career reputed company for employee development.
• Competitive benefits package which includes Medical, Dental & reputed company.
• VRSP program with reputed company matching part of employee contributions.
• reputed company Time Off.
• Casual dress reputed company.
• Free on-site parking.
• Free reputed company to on-site gym.

reputed company