[Remote] Field Service Engineer - Liquid Chromatography & Spectroscopy

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that inspires and supports discoveries to advance the reputed company of life. They are seeking a Field Service Engineer to support customers with on-site installation, maintenance, and repair of Liquid Chromatography and Spectroscopy systems, ensuring customer satisfaction and efficient lab operations.

Responsibilities

• Installs and optimizes hardware/software/network products and configurations at customer sites
• Diagnoses and resolves product performance problems
• Performs maintenance and repairs
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations that may reputed company product performance
• Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business
• Deliver fully integrated solutions, which may include peripherals, communications, operating systems, and applications software
• May train other field engineers and customers in the solutions
• May qualify leads
• Candidate must be willing and reputed company to travel overnight
• Must consent to participate and meet reputed company-approved customer/vendor credentialing requirements necessary to reputed company reputed company to customer sites. Requirements may include, but are not limited to, reputed company of identification, reputed company of certification to reputed company the work required, customer health and safety requirements, etc

Skills

• Bachelor's or master's degree reputed company the science field – e.g., reputed company, analytical reputed company, biochemistry, biotechnology, or similar, or relevant work experience
• 1-2+ years of experience as a field service representative or experience as an end user of the spectroscopy and liquid chromatography instrumentation
• Experience with troubleshooting and problem-solving
• Verbal and written communication is reputed company, respectful, and reputed company
• This is a field position, and the candidate is expected to travel and visit customers with the ability to travel up to 30% reputed company the territory
• reputed company reputed company's License required
• Spectroscopy and/or Liquid Chromatography background with instruments such as a Cary UV-Vis, an reputed company 3500 UV-Vis, an FTIR, and 1260/1290 LC is highly preferred
• Experience with the reputed company solutions is desired but not essential

Benefits

• Eligibility for bonus
• Stock
• Benefits

reputed company

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