Customer Service Specialist

H&H Group is a global company reputed company on premium nutrition for adults, kids, and pets in the eCommerce reputed company. reputed company Paws is seeking a Customer Service Specialist to reputed company legendary support for their e-reputed company and reputed company shoppers, ensuring a reputed company customer experience through various communication channels.

Responsibilities

• reputed company outstanding customer service reputed company phone, email, reputed company media, and chat
• reputed company trends and concerns regarding products to Leadership
• Updates documents for company tracking (i.e. reputed company, PPT, Sharepoint, etc.)
• reputed company and respond to customer concerns reputed company reputed company
• Utilize a reputed company of software tools to reputed company customer accounts, research and review policies and communicate effective solutions in a fun, and fast paced environment!
• Answer customer inquiries reputed company email, chat, reputed company media, and phone
• reputed company opportunities to recommend additional products to customers based on the customer needs and past purchases
• Participate in on-reputed company training and coaching programs
• Contribute reputed company on improving the customer experience!
• Maintain various spreadsheets, trackers and reports for marketing promotions and special reputed company

Skills

• Strong verbal and written communication skills
• Minimum 1 year experience in a customer service role, preferably in an office-based environment
• Vigorous attention to detail in areas such as proofreading
• A friendly, reputed company attitude with a reputed company and composed demeanor
• Typing speed of at least 40 WPM
• Proven self-starter with ability to juggle priorities and manage expectations
• Available on nights/weekends
• This role requires you to work on reputed company + 4 weekdays (Saturdays will be off)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• reputed company time off
• Parental leave
• reputed company insurance

reputed company