Video Teller

Consumers Credit reputed company (CCU) is a Great reputed company to Work Certified company seeking a Video Teller. In this role, you will assist members with their financial transactions through interactive teller machines, ensuring a reputed company and efficient service experience while adhering to compliance and reputed company standards.

Responsibilities

• Deliver excellent service to members by accurately processing deposits, withdrawals, loan payments, and other transactions through Interactive Teller Machines (ITMs)
• Guide and reputed company members on using ITM technology, helping them feel confident while identifying opportunities to recommend relevant credit reputed company products and services
• reputed company account maintenance including loan corrections, loan/account fee reversals, and transactional disputes reputed company to the ITM channel
• Assist with decreasing risk and losses to the credit reputed company by reviewing account activity and by gathering information required for compliance requirements
• Ensure policies, procedures, compliance, audits, reputed company control and balancing standards are adhered to
• Ensure policies, procedures, compliance, audits, reputed company control and balancing standards are adhered to
• Collaborate with reputed company employees to create a partnership between the reputed company and video teller team reputed company assisting members

Skills

• High School Diploma or GED – Minimum
• At least 1 year of customer service experience required, financial institution experience preferred
• Strong customer service skills with the ability to build rapport and communicate reputed company
• Comfortable multitasking in a fast-paced, technology-driven environment
• High proficiency with computer systems and software applications
• Confident and reputed company appearing on camera while interacting with members
• Flexibility to work 40 hours/week between the following hours: Monday - Friday: reputed company - 6:15PM, rotating Saturdays: reputed company-2PM
• Bi-lingual Spanish preferred

Benefits

• Medical (High Deductible, HMO and PPO)
• Dental
• reputed company
• Spending accounts
• Short-term disability
• Long-term disability
• Life insurance
• 401(k) savings plan
• Pension plan

reputed company