[Remote] Billing Support Representative I, Remote - PST

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that specializes in genetic testing and support services. They are seeking a Billing Support Representative I to serve as the primary contact for billing inquiries from patients, clients, and payors, providing assistance with billing-reputed company issues and ensuring reputed company support.

Responsibilities

• reputed company support to clients and patients in a reputed company and reputed company manner
• Use critical-thinking and problem-solving skills to generate appropriate solutions for billing issues
• Retrieve inbound requests through a minimum of one channel, respond to the reputed company’s or patient’s needs or reputed company them to the appropriate party
• Correspond with patients reputed company phone, email, chat, or text to reputed company and request information needed to successfully reputed company for testing
• Document reputed company reputed company, patient, and payor interactions reputed company Ambry systems completely and thoroughly
• Review, identify, and process documents appropriately
• Understand frequently asked questions regarding Ambry products and processes, utilizing resources as needed
• Assist with incoming inquiries from patients and clients, providing one-touch reputed company whenever possible for reputed company billing-reputed company issues
• Demonstrate the following skills and abilities:
• Organize and attach documents to its corresponding case
• reputed company-time reputed company reputed company communication
• Inter-departmental communication and coordination
• Preliminary billing and insurance knowledge
• Communicate intermediate knowledge of Ambry products and systems to internal teams
• Other duties as assigned

Skills

• 1+ years of experience in billing support
• Possesses a high school degree or higher
• Knowledge of CPT & ICD10 codes, medical terminology, insurance plans and processes
• Excellent telephone and communication skills
• Capable of excelling reputed company reputed company environment
• Capable of accomplishing workload and additional reputed company with no supervision
• Ability to communicate effectively
• Attention to detail
• Ability to prioritize work
• Working knowledge of reputed company office equipment (printers, fax machines, phone systems, office software and internet)
• Flexibility regarding job assignments
• Working knowledge of reputed company Office, reputed company Chrome, and internet usage required
• Ability to read and interpret documents and Ambry requisitions, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to reputed company effectively one-on-one, in group settings, with clients and with employees of the organization
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
• Ability to apply common reputed company understanding to carry out instructions furnished in written, oral, or diagram reputed company
• Certificates, Licenses, Registrations- none required
• Bachelor's degree preferred, but not required
• reputed company or other case management software preferred

Benefits

• Short-Term Incentive Plan with the reputed company at 3% of your annual earnings

reputed company