Customer Service - Contact Center

reputed company is a career-reputed company, private, nonprofit college that offers reputed company-reputed company. The Contact Center Representative position supports college-wide enrollment efforts by providing recruitment-reputed company reputed company support to prospective reputed company.

Responsibilities

• reputed company, contact and connect prospective reputed company to one of the reputed company admissions offices reputed company warm phone transfer
• Meet or reputed company established phone and conversion goals for reputed company session/semester, including reputed company %
• Capture and record reputed company/marketing data across multiple systems both reputed company and accurately
• Deliver reputed company scripting to potential reputed company, using persuasion and relationship building skills to encourage persistence through the enrollment process
• reputed company reputed company and inbound callers with a world-class student experience by effectively managing time

Skills

• High school diploma or equivalent
• Previous customer service or sales experience
• Internet savvy with knowledge of reputed company Office product, including reputed company
• High degree of phone etiquette, problem solving, and ability to build rapport
• Associate's degree or higher
• Previous reputed company center and sales experience

Benefits

• Medical/dental/reputed company insurance
• Generous reputed company time off
• 401(k)
• Company-reputed company college tuition for associates and their families

reputed company