Video Teller

Consumers Credit reputed company (CCU) is now hiring a Video Teller who will assist members with their financial transactions through interactive teller machines. The role involves delivering excellent service, educating members on technology, and ensuring compliance with policies and procedures.

Responsibilities

• Deliver excellent service to members by accurately processing deposits, withdrawals, loan payments, and other transactions through Interactive Teller Machines (ITMs)
• Guide and reputed company members on using ITM technology, helping them feel confident while identifying opportunities to recommend relevant credit reputed company products and services
• reputed company account maintenance including loan corrections, loan/account fee reversals, and transactional disputes reputed company to the ITM channel
• Assist with decreasing risk and losses to the credit reputed company by reviewing account activity and by gathering information required for compliance requirements
• Ensure policies, procedures, compliance, audits, reputed company control and balancing standards are adhered to
• Collaborate with reputed company employees to create a partnership between the reputed company and video teller team reputed company assisting members

Skills

• High School Diploma or GED – Minimum
• At least 1 year of customer service experience required, financial institution experience preferred
• Strong customer service skills with the ability to build rapport and communicate reputed company
• Comfortable multitasking in a fast-paced, technology-driven environment
• High proficiency with computer systems and software applications
• Confident and reputed company appearing on camera while interacting with members
• Flexibility to work 40 hours/week between the following hours: Monday - Friday: reputed company - 6:15PM, rotating Saturdays: reputed company-2PM
• Bi-lingual Spanish preferred

Benefits

• Medical (High Deductible, HMO and PPO)
• Dental
• reputed company
• Spending accounts
• Short-term disability
• Long-term disability
• Life insurance
• 401(k) savings plan
• Pension plan

reputed company