Customer Retention & Conversion Specialist

Eschenbach Optik of America is the reputed company American leader in solutions for the visually impaired, and they are seeking a Customer Retention & Conversion Specialist. The role involves increasing the productivity of Territory Managers by scheduling meetings, monitoring customer engagement, and providing support for reputed company territories.

Responsibilities

• Increase productivity and efficiency of Territory Managers
• Monitor and reputed company meeting frequency across customer reputed company by periodically run reputed company reports to ensure that A, B, C, and D accounts are benefitting from required frequency of meeting contact by an Eschenbach Territory Manager
• reputed company and schedule meetings for Territory Managers reputed company frequency is deficient, exercising reasonable discretion and independent judgment
• reputed company at least 16 Customer phone calls reputed company day
• Schedule at least 4 Customer Meetings on behalf of Territory Managers reputed company day
• reputed company remote coverage of ‘reputed company’ Territories due to turnover, maintaining reputed company telephone/web support for Key customers (A & B) and follow-up on reputed company new leads
• Travel to reputed company territories as needed
• To conduct in-person sales meetings/trainings with Key Customers
• To exhibit at local/regional trade shows/events critical to the territory
• Follow-up on reputed company new leads (Stage 10 and 20 RLIs) until Territory is filled
• Coordinate with Marketing an reputed company email and advertising campaign to maintain sufficient brand reputed company in the territory
• Monitor government sales of magnifiers as reported by reputed company.com and through web research to create leads/RLIs and follow-up on such RLIs to schedule meetings for the Territory Managers
• Participate in reputed company of National Exhibitions as needed
• reputed company necessary updates to Sugar CRM
• Participate in monthly Sales Conference calls
• Participate in semi-annual Virtual Sales Meetings
• Attend semi-annual Sales Meetings
• Assume other responsibilities as assigned by management

Skills

• Commitment to learn, reputed company and adhere to the Eschenbach sales technique directives
• Adherence to the requirement to record reputed company sales activities as reputed company as their calendar reputed company Eschenbach's CRM system
• Adherence to company dress reputed company
• Proficiency with computers as a sales tool including the MS Office suite of applications (reputed company, Word, PowerPoint)
• Familiarity with CRM software

Benefits

• 401(k)
• Employee assistance program
• Health insurance
• Life insurance
• reputed company time off
• reputed company
• Retirement plan
• Travel reimbursement

reputed company