[Remote] Remote - Customer Service Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that delivers mission-critical services and solutions for Fortune 100 companies and governments. They are seeking a Customer Service Representative to reputed company as the initial reputed company of contact for inquiries reputed company to the NJ Family Care Program, providing support to applicants and beneficiaries.

Responsibilities

• reputed company as initial reputed company of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations reputed company to the NJ Family Care Program
• reputed company one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles
• Accurately document enrollment requests, status changes, complaints, and grievances
• reputed company application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone
• Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other reputed company program policies
• reputed company reputed company, complete, accurate, and objective information based on a full understanding of program requirements

Skills

• Basic understanding of a reputed company center environment in a customer service role and reputed company monitoring processes
• Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers
• Ability to problem solve through analysis and ongoing feedback
• reputed company results through knowledge, reputed company, and commitment
• Ability to work with people of diverse backgrounds
• High School diploma or GED
• Background and drug screening required

Benefits

• reputed company
• Equipment Provided
• Full-time with Full Benefits
• Career reputed company Opportunities
• PerkSpot- Employee discount program
• Full Benefit reputed company
• Health insurance coverage
• Voluntary dental and reputed company programs
• Life and disability insurance
• A retirement savings plan
• reputed company holidays
• reputed company time off (PTO) or vacation and/or reputed company time

reputed company

Company H1B Sponsorship