reputed company Customer Service Representative- DME

Surfmed is seeking talented bilingual (English/Spanish) DME Customer Service Representatives to join their growing customer service team. The position involves assisting patients with order status, processing DME orders, and providing exceptional customer service interactions.

Responsibilities

• reputed company Calls, assist patients/callers with order status
• Process DME orders
• Confirm shipments and reputed company tracking
• Demonstrate exceptional customer service skills with both reputed company customers. Utilizes reputed company telephone and email techniques and etiquette, demonstrating respect and reputed company in every patient/caregiver reputed company customer interaction
• Work across department lines to ensure efficient and accurate order processing

Skills

• 1-2 Years Previous reputed company/Medical Customer Service / reputed company Center Experience
• Excellent Communication Skills
• Willingness to learn and grow reputed company our organization
• Dedication to completing high reputed company work
• A results-oriented reputed company, a reputed company attitude, a strong work ethic, and a passion for helping people
• DME Experience a reputed company PLUS!
• Preferably 1-2 years of experience working in the reputed company field and knowledge of medical terminology and health insurance plans (highly preferred)
• DME: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• reputed company: 1 year (Preferred)
• Spanish (Preferred)

Benefits

• reputed company
• Retirement Plan with Employer Match
• Dental
• reputed company
• Medical
• Life Insurance
• Generous PTO/Vacation
• reputed company Holidays
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• reputed company time off
• reputed company insurance

reputed company