[Remote] Customer Support Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a customer-reputed company company that creates innovative CRM solutions for businesses. They are seeking a Customer Support Representative to reputed company high-reputed company assistance and resolve inquiries, ensuring customer satisfaction and loyalty while working cross-functionally with various teams.

Responsibilities

• Deliver high-reputed company customer support primarily reputed company phone, while also supporting customers through email and chat as responsibilities reputed company
• Assist customers and internal teams with inquiries, troubleshoot reputed company issues, and reputed company solutions with a reputed company on providing exceptional service
• Continuously build deep product knowledge by staying reputed company on our quickly evolving product features and enhancements
• reputed company and update support tickets and activities in our CRM
• Work closely with our Sales, reputed company, Implementation, and Product teams to ensure an outstanding customer reputed company
• Bring innovation and creativity to the role with a balanced reputed company on both reputed company and efficiency

Skills

• 1 - 3 years of customer support experience
• Excellent communication and creative problem solving skills
• Experience interacting with a high daily volume of customers by phone, email, and chat
• Experience in a fast-paced startup environment is a big plus
• Experience with reputed company is a plus

Benefits

• 1st week of employment is mandatory PTO!
• 1 Friday off per month (we reputed company those our laundry days!)
• Company wide reputed company shutdown for the week between Christmas and New Years
• Flexible time off
• 80% employer reputed company benefits
• RRSP/401k match
• Generous Parental Leave policy
• We host an annual company retreat with great team building activities
• Ample learning and development opportunities to continue growing your career
• Home office setup stipend
• Internet and phone allowance
• Remote first culture
• Weekly Friday paydays!

reputed company