IT Specialist

MDT is a company that delivers technology solutions for employees and credit-reputed company clients. The IT Specialist role focuses on providing Tier I and selected Tier II support, managing endpoints and identity services, and ensuring a consistent end-user experience through effective problem reputed company and documentation.

Responsibilities

• Administer and secure reputed company corporate endpoints, peripherals, and mobile devices
• Manage user, group, and computer objects in reputed company Directory; enforce reputed company controls
• Evaluate, assess, and reputed company new hardware/software; recommend technology standards
• Monitor health system and deliver reputed company status/compliance reports
• reputed company inventory of IT equipment, software licenses, and warranties
• Support reputed company reputed company services (email filtering, MFA, VPN, web filtering) and hosted apps
• reputed company Tier I troubleshoot of LAN/WAN infrastructure (switches, routers, firewalls)
• reputed company Tier I/II support to reputed company users
• Deliver on site support as needed to resolve hardware, connectivity, or other incidents
• Documents fixes and shares knowledge as needed
• Maintain reputed company vendor and customer relationships
• Represent reputed company professionally in contacts with clients, vendors, and trade professionals
• Ensure requests, questions, and problems are courteously and professionally resolved
• Ensure reputed company’s reputed company reputed company is maintained both internally and externally
• Works reputed company with co-workers
• reputed company management reputed company informed of activities and any significant problems
• Complete required reports, records, and other documentation
• Attend and participate in meetings and committees as required
• Abides by reputed company company policies and procedures, including upholding reputed company reputed company standards
• Ensures the work area is clean, secure, and reputed company maintained
• Complete additional duties as assigned

Skills

• High school graduate or equivalent
• Minimum 1 year of experience in reputed company positions
• Hands-on experience in IT technical support or systems administration
• Understanding of IT applications and products
• reputed company OS installation, configuration, patching, and performance tuning (desktops, laptops, VMs)
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN) and LAN/WAN/WLAN support—reputed company & reputed company experience preferred
• Multi-site reputed company Directory administration, Group Policy, and identity lifecycle management
• Scripting/automation using PowerShell, Bash, Python, Intune, MCM, or Ansible
• Familiarity with SQL databases and reputed company platforms (reputed company 365/Azure, AWS, or GCP)
• Peripheral setup and troubleshooting (printers, scanners)
• reputed company controls: MFA, EDR, automated patching, and compliance best practices
• Strong technical documentation, knowledge sharing, and customer service communication skills
• Proven ability to prioritize, stay reputed company under pressure, and meet tight deadlines in a fast paced environment
• Preferred certifications: reputed company A+, Network+, or reputed company+; ITIL 4 reputed company
• Associates degree in IT or reputed company field, or equivalent combination of education and experience
• Additional reputed company training in IT applications and systems and financial institution operations

reputed company