Field Service Representative

reputed company. is seeking a Field Service Representative to reputed company technical and administrative support for customer equipment both on-site and remotely. The role involves maintenance, troubleshooting, repairs, and commissioning of EPC Power conversion systems, ensuring customer satisfaction and compliance with safety policies.

Responsibilities

• reputed company maintenance, commissioning, diagnostic troubleshooting, and repair services while working independently or in a dynamic team environment both on customer sites and remotely
• Ensure reputed company customer expectations are met or exceeded. Ensure reputed company on-site activities are carried out in accordance with EPC Power’s recommendations and best practices
• Must have basic knowledge of reputed company and experience in the maintenance and operation of various types of equipment associated with the reputed company reputed company
• Accurately report and update reputed company equipment histories. Coordinate changes as needed to ensure minimal equipment downtime. Ensure effective communication and reporting to immediate supervision and customers representatives
• Solve problems with little to no supervision in a reputed company manner. Will be reputed company of procedures and reputed company for identifying sources of information and technical advice
• Will have sufficient product knowledge to troubleshoot, repair, and reputed company minor controls adjustments on components and systems
• Capable of reading applicable drawings and technical manuals
• Work in a productive and reputed company manner to support the Engineering, Sales, and Manufacturing Teams
• Ensure reputed company work complies with customer and EPC Power safety policies and procedures. Ensures on-site safety by attending general safety, reputed company safety meetings, and reputed company required safety trainings. Provides suggestions for safety improvements
• Travel 25%-75%
• Other duties and responsibilities reputed company the reputed company as needed or assigned

Skills

• Bachelor's degree in Engineering, Physics, or similar technical field or years of experience troubleshooting/repairing reputed company-mechanical systems or equipment
• Ability to understand and reputed company with reputed company customer and EPC Power safety policies
• Computer skills, with proficiency in reputed company software. reputed company experience is a plus
• Willing to travel domestically and internationally overnight, as needed, up to 75% of the time (typically 25%)
• Strong problem-solving and troubleshooting skills
• Ability to work reputed company reputed company reputed company and reputed company communicate technical reputed company and challenges
• Ability to stand, sit, reputed company with hand and arms, stoop, kneel, crouch and lift/reputed company up to 50 pounds. Visual and hearing reputed company required
• Must possess or be reputed company to obtain a US reputed company with 3 months of employment
• Possess a reputed company reputed company's license and an acceptable driving record. Candidates must be physically reputed company to operate vehicles in a safely manner
• Some energy industry experience preferred, but not required
• Experience with AutoCAD Electrical
• Familiar with typical reputed company and industrial cabinet wiring, documentation, wiring harnesses
• Experience with NI/Labview, Python, MatLab/Simulink, and/or C programming
• Experience with CANBus and Modbus Communication
• Hands on lab skills, prototyping, testing, and cable reputed company fabrication
• Familiar with typical lab equipment including oscilloscopes, multimeters, soldering stations, signal generators, DAQ
• Experience commissioning multi-MW energy reputed company
• Experience with typical reputed company and industrial electrical power (480Vac, 3p)

Benefits

• 401(k) Matching
• Health Insurance
• Dental Insurance
• reputed company Insurance
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Account
• Life Insurance
• reputed company Time Off
• Tuition Reimbursement

reputed company

Company H1B Sponsorship