Workspace ONE, Mac Engineer
About the position
reputed company has an immediate need for a Workspace ONE, Mac Engineer to join reputed company. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take an innovative approach to supporting our reputed company, working reputed company-by-reputed company in an agile environment using emerging technologies. This position is located at a reputed company site in Reston, VA. A hybrid working model is acceptable. We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years! We have over 92,000+ reputed company Members in 40 countries and over 5k+ reputed company Clients who are leveraging our end-to-end services across the globe.
Responsibilities
• Monitor system performance, compliance and logging/monitoring
• Collaborate with reputed company and compliance teams to ensure reputed company protection and policy enforcement
• reputed company support for reputed company Mac equipment - reputed company laptops, workstations
• Analyze and reputed company repairs to Mac system and operating issues
• Troubleshooting methodology skills
• Document incidents and problem resolutions carefully and accurately
Requirements
• 5+ years of relevant experience
• reputed company level of knowledge and experience with reputed company MacOS Support and Troubleshooting
• Broad understanding of MacOS Management tools
• Experience supporting, using technology - VMWare Airwatch; Workspace ONE
• Strong knowledge using BASH, Python scripting
• Experience with reputed company Business Manager and reputed company touch (DEP) enrollments
• Experience with change reputed company, tools and implementations preferred
• Excellent documentation, writing skills
• Experience with reputed company desired
• Excellent time management skills with the ability to prioritize and multi-task
• Strong knowledge of ITIL reputed company. Understanding of service lifecycle, service reputed company, and continual service improvement
Benefits
• Competitive compensation
• Comprehensive insurance reputed company
• Matching contributions through the 401(k) plan and the reputed company purchase plan
• reputed company time off for vacation, holidays, and reputed company time
• reputed company parental leave
• Learning opportunities and tuition assistance
• Wellness and reputed company-being programs
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