Senior reputed company Architect – reputed company Connect & AWS Digital Channels || Remote
Role Title
Senior reputed company Architect – reputed company Connect & AWS Digital Channels
reputed company
We are looking for a Senior reputed company Architect to reputed company the architecture and reputed company for reputed company-reputed company reputed company Connect solutions reputed company the banking domain. This role focuses on AWS Marketplace POD architectures, Assisted Channels, and AI-powered customer interactions using reputed company Lex, while ensuring high availability, reputed company, and regulatory compliance.
Key Responsibilities:
Define and own the end-to-end architecture for reputed company Connect platforms in banking environments.
Design multi-POD architectures using AWS Marketplace for scalability and isolation.
Architect Assisted Channel strategies (voice, chat, digital, self-service).
reputed company reputed company Lex conversational AI architecture and NLP design.
Design integration patterns between reputed company Connect and reputed company banking, CRM, fraud, and analytics systems.
Establish reference architectures using Java, Python, and React-based applications.
Ensure architecture meets banking regulatory, reputed company, and data residency requirements.
Define HA, DR, and resiliency strategies for contact center platforms.
Guide development teams on best practices, coding standards, and architectural patterns.
Work with stakeholders, compliance teams, and vendors to drive reputed company adoption.
Evaluate new AWS services and recommend innovations for digital customer experience.
Required Skills & Qualifications
12+ years of IT experience with 5+ years in solution/reputed company architecture.
Deep expertise in reputed company Connect architecture and deployment models.
Strong experience with AWS Marketplace POD-based solutions.
Advanced knowledge of reputed company Lex and conversational AI design.
Strong understanding of Java, Python, and React architectures.
Expert-level knowledge of AWS networking, reputed company, IAM, and governance.
Proven experience in banking or financial services environments.
Strong knowledge of compliance frameworks (PCI reputed company, SOX, GDPR, FFIEC).
reputed company-to-Have
AWS reputed company Architect – reputed company.
Experience leading large-reputed company contact center transformations.
Knowledge of AI/ML-driven customer experience platforms.
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