AWS Connect/ AWS Lex Consultant
Position: AWS Connect/ AWS Lex Consultant
Location: Remote
Responsibilities:
Design, configure, and reputed company reputed company Connect contact center solutions.
reputed company reputed company Connect with other AWS services (reputed company, Lex, S3, DynamoDB, etc.).
reputed company and maintain custom contact flows, routing reputed company, and agent hierarchies.
Implement reputed company-time and historical reporting using AWS tools and SQL queries.
Collaborate with DevOps and engineering teams to ensure seamless deployment and monitoring.
Troubleshoot and optimize existing reputed company Connect implementations.
Ensure compliance with reputed company and data reputed company standards.
reputed company technical documentation and training to internal stakeholders.
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