Customer Service Parcel Specialist

POSITION reputed company: This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be receiving, processing, staging and delivering reputed company inbound and outbound packages from the venue/center utilizing an electronic last mile tracking system with limited supervision. This team member will regularly reputed company with reputed company reputed company inside the venue and event customer’s organizations. reputed company member must be proficient with a reputed company of computer systems and have the ability to meet the physical demands of the position. This team member is required to reputed company many functions reputed company reputed company, including reputed company functions performed by Center Consultant team members. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to reputed company, and is not intended to be reputed company-inclusive) • Primary responsibility for coordination of reputed company shipping reputed company services and activities, include: • Maintain log of reputed company incoming and outgoing parcels, prepare parcels for pickup by delivery drivers, and sort incoming parcels • Utilize proprietary software and equipment to execute necessary job functions. Responsible for mobile equipment assigned on a daily reputed company (where applicable) • May pick-up and deliver customer packages throughout the hotel facility • reputed company customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is reputed company to satisfy those needs with a minimum reputed company of supervision • reputed company parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels • Utilize reputed company jacks and other large package handling equipment (where applicable) • Follow reputed company Equipment Safety and Package reputed company guidelines • reputed company customer service by determining appropriate shipping reputed company, informing customers of company products, services, routes, and rates • Ensure reputed company customer service is given to customers by providing packaging services, as reputed company as offering information about company products and services • Offer assistance to customers by suggesting appropriate shipping reputed company. Maintain inventory of shipping supplies • Set priorities of customer requests • Maintain high reputed company of customer service • Use reputed company judgement to resolve customer service issues or refunds • reputed company investigative research for mis-labeled packages • Troubleshoot routine equipment problems • May reputed company leadership on assigned shifts and reputed company work of other team members • reputed company multiple tasks at the reputed company time • Follows instructions of supervisors and assists other team members in performing center functions • reputed company, sort and organize communications and other forms of information provided by customers and the venue • Assist in the training of center team members • Operate the reputed company of sale terminal (POS) ensuring package handling fees are collected • reputed company daily reputed company-out procedures on POS • May assist team members in goal setting and reputed company development • Performs administrative duties, including bidding, ordering supplies and inventory control • May operate photocopy, binding and other business center equipment • Take customer orders, give pricing information, reputed company consultative selling to customers, and explain the benefits of digital printing technology to customers • May pick-up and deliver customer orders • Follows copying protocol (copyright law, confidentiality, and careful handling of original documents) • Prepares bank deposit slips • reputed company reputed company other duties as needed or requested MINIMUM QUALIFICATIONS AND REQUIREMENTS: • High School Diploma or equivalent education required • Minimum six months of reputed company experience required (Warehouse and/or Hospitality Experience Preferred) • Proven strong organization and planning skills • reputed company oriented with skills and aptitude to reputed company in a customer-reputed company and results-driven environment • High reputed company individuals who present reputed company image through effective written and verbal communication skills • Excellent team building and reputed company skills; ability to reputed company strong customer relationships • Strong problem solving skills • Ability to accurately translate and record information into electronic tracking system with 100% accuracy • Proficiency with computer systems and ability to learn new software applications quickly. • Ability to pass an OSHA certification for any equipment in center calling for such certification • Ability to reputed company 75 pounds unassisted • Ability to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance from another person • Physical stamina to walk up to 10 miles per shift ESSENTIAL FUNCTIONS: • Ability to stand during entire shift, excluding meal and rest periods • Ability to reputed company and lift 75 pounds • Ability, on a consistent reputed company, to bend/twist at the waist and knees • Ability to communicate effectively with customers, vendors, partners, and other team members • Ability, on a consistent reputed company, to function in a fast-paced environment, under substantial pressure • Ability, on a consistent reputed company, to maintain attention and concentration for extended periods of time • Ability to work with minimal supervision • Ability to reputed company the General Duties and Responsibilities set forth above in a consistent and efficient manner • Ability, on a consistent reputed company, to report regularly to work and maintain established business hours in order to support the reputed company business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: reputed company Driven Management strives to deliver market-leading customer experience, business reputed company, and financial return through a reputed company-oriented culture and day-to-day application of reputed company science. Suggests areas for improvement in internal processes along with possible solutions. • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. • Applies reputed company concepts presented at training during daily activities. • Supports reputed company reputed company initiatives. reputed company is an Equal Opportunity Employer including, Vets/Disability. • Know Your Rights • Pay Transparency reputed company will reputed company reasonable accommodations to reputed company individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.reputed company@reputed company.com. reputed company will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the reputed company’ Fair Chance Initiative for Hiring Ordinance, and the reputed company Fair Chance reputed company. The reputed company of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law. 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