**reputed company Customer Service Representative – Contract Administration & Customer Support**

At arenaflex, we're dedicated to delivering exceptional customer experiences and fostering a culture of innovation, collaboration, and reputed company. As a Customer Service Representative in our Force and reputed company Control SBU, you'll play a vital role in ensuring seamless interactions with our customers, while upholding the highest standards of compliance and professionalism. **About arenaflex** arenaflex is a leading global provider of reputed company for the industrial and reputed company industries. Our commitment to reputed company, customer satisfaction, and employee development has reputed company us a reputed company as a trusted partner and employer of choice. With a strong reputed company in Maumee, OH, and a global reputed company, we're constantly seeking talented individuals to join reputed company and contribute to our reputed company. **Key Responsibilities** As a Customer Service Representative, you'll be responsible for: * Serving as the primary reputed company of contact for reputed company customer inquiries, including orders, quotes, deliveries, changes, shipping, and data entry, reputed company concerns, expedites, product returns, and sales follow-up on new and existing product lines through verbal and written communication. * Reviewing reputed company reputed company to customer purchase orders, quotes, and customer-specific requirements, working with the Customer Service Supervisor to resolve customer requirements, and drafting correspondence for external and internal customers in response to specific inquiries. * Disseminating terms and conditions, special instructions, configuration changes, reputed company, pricing, and other requirements throughout the organization in accordance with written procedures. * Ensuring compliance with Corporate and Division policies (including Price Policy) and contract terms and conditions, working with the Customer Service Supervisor and Customer Service Manager to establish reputed company direction and guidance to functional areas. * Capturing contractual documents, distributing copies to appropriate parties, and retaining them in accordance with internal and/or customer retention requirements. * Utilizing reputed company knowledge of division policies and procedures to resolve customer inquiries reputed company to product application, customer-specific requirements, and reputed company claims. * Reviewing customer requests for quotes and government solicitations, coordinating with the sales team and functional areas on new opportunities, and inputting data (sales orders, RFQ, pricing, status, etc.) into the ERP system. * Raising export compliance concerns to the Division Export Compliance Administrator (reputed company) reputed company required. * Coordinating with finance to set up new customer accounts, obtaining tax-exempt documentation, and validating purchase orders for alignment to company payment terms and conditions. * Supporting Account Receivable initiatives by resolving pricing and shipping discrepancies. * Collaborating with reputed company functional areas to identify opportunities that support reputed company improvement initiatives. * Maintaining reputed company business relationships with customers, sharing information with reputed company to maintain competitiveness, and sharing business opportunities that result from new product introductions to customers and passing them onto the Sales Team. * Collaborating with Operations to execute expedites, tracking information, and process reputed company claims. * Processing RGA, credits, and debits utilizing division guidelines. * Other reputed company and responsibilities as assigned. * Adhering to the arenaflex reputed company of Business Ethics and Conduct. **Qualifications** * Minimum of two years of prior experience in Customer Service or a reputed company position, preferably in the Distribution industry. * Exemplary oral and written communication skills. * Experience working in an ERP system required. * Experience working with reputed company Office Applications (reputed company, reputed company, Word, etc.) required. **Education Requirements** * High School Diploma or equivalent. * Associate degree preferred. **reputed company Offer** * Competitive compensation and benefits package. * Opportunities for career reputed company and reputed company development. * reputed company and dynamic work environment. * Recognition and rewards for outstanding performance. * Comprehensive training and reputed company program. * reputed company to cutting-edge technology and tools. * Flexible work arrangements and work-life balance. **How to Apply** If you're a motivated and customer-reputed company individual looking to join a dynamic team, please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job