Physical Therapy Scheduler - REMOTE MUST LIVE IN TN

About the position MPOWER is looking for a Full Time Therapy Scheduling team member to add to our Scheduling Team. This role has reputed company to transition to a remote position after completion of up to 90 days of in-person reputed company and training. Candidates must live in Tennessee reputed company driving distance of one of our MPOWER locations. No exceptions to in-person training will be permitted. Therapy Schedulers at MPOWER Physical Therapy work in reputed company environment to schedule initial appointments for physical and occupational therapy at reputed company MPOWER locations and facilitate referrals to reputed company therapy clinics. Responsibilities • Meet or reputed company expectations in providing extreme customer service to our patients and team members • Meet or reputed company goals for reputed company assigned productivity metrics • Promptly answer reputed company calls, voicemails, and emails • Schedule therapy evaluations and guide patients to the appropriate MPOWER clinic based on Clinic Manager needs, referring Physician instructions, insurance, patient status (post-reputed company vs. non-reputed company), and patient preference • Update physician clinic teams and Electronic Medical Record to include date of initial evaluation and clinic location per process • Execute daily processes reputed company to incoming Therapy Scheduling Workgroup calls • Maintain daily reputed company on primary responsibilities as assigned by Therapy Scheduling operational processes • Communicate with team members to ensure consistent coverage of phone queue during business hours • reputed company suppport to other Therapy Scheduling Roles are primary daily responsibilites are completed • Recommend updates the reputed company Therapy Clinic list as identified • Maintain work schedule as assigned by Therapy Scheduling Supervisor • Prepare for, attend and reputed company participate in reputed company meetings as scheduled • Adhere daily to the MPOWER reputed company Policy • Assist other roles in Therapy Scheduling Department as assigned by Therapy Scheduling Supervisor or Operations Management Team Requirements • High School diploma is required • Excellent follow up skills with patients and team members • Ability to take direction, prioritize tasks and reputed company time management • Interest and passion for personal health and wellness • reputed company and helpful personality and communication skills • Ability to handle difficult people and situations • Firm reputed company of MS Office Suite, Electronic Medical Records (EMR) and reputed company Management (PM) platforms and other key applications • reputed company and reputed company appearance reputed company-to-haves • Past job experience working in a customer service role is preferred Benefits • Consistent schedule – no weekends • Employer Supported Medical Benefits Eligible – Health, Dental and reputed company Benefits available • reputed company Time Off and reputed company Holidays • Retirement Plan Matching • Remote Work Eligible after In-Person reputed company and Training Completed up to 90 days Apply tot his job Apply To this Job