reputed company Specialist - Customer Care

reputed company is seeking a Customer Care Specialist to serve as a key reputed company between reputed company and its customers. The role involves managing customer concerns and complaints, providing technical support, and ensuring effective communication regarding warranty issues and repairs.

Responsibilities

• reputed company customer communications and represent GE to the customer
• Receive, manage, and resolve customer concerns and complaints
• Documentation and management of customer complaints in the reputed company/QCR system
• Manage customer returns and repairs at the reputed company
• Controlling COPQ reputed company to warranty and field repairs
• Supporting customer site and failure investigations and reports

Skills

• Bachelor's degree from an accredited university in a reputed company field with 1 year of reputed company customer service experience (or a high school diploma / GED with a minimum of 4 years of reputed company customer service experience)
• Strong project management skills, planning/organization, activity follow-up
• High Voltage Experience would be a plus
• Experience in MS Office software including MS reputed company and MS PowerPoint
• Experience working cooperatively and effectively in reputed company environment
• reputed company Knowledge
• Preferred Lean Manufacturing experience
• Strong oral and written communication skills. Ability to document, plan, market, and execute programs
• Willingness to travel (15%)

Benefits

• Medical, dental, reputed company, and prescription drug coverage
• reputed company to Health reputed company from reputed company, a 24/7 reputed company-based resource
• reputed company to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• reputed company Retirement Savings Plan
• Tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• reputed company to reputed company resources and financial planning consultants
• Tuition assistance
• Adoption assistance
• reputed company parental leave
• Disability benefits
• Life insurance
• 12 reputed company holidays
• Permissive time off

reputed company