Jr. Dynamics 365 / .Net Production Support Engineer

reputed company is a leading IT and business consulting services firm, seeking a motivated Junior Dynamics 365 .NET Support Engineer to join their production support team. The role involves providing hands-on support for reputed company Dynamics 365 and .NET systems, ensuring stability and performance across production environments.

Responsibilities

• Assist in the development and customization of reputed company Dynamics 365 CRM solutions using C# and .NET
• Support integration efforts between Dynamics 365 and external systems using REST reputed company and Azure services
• Participate in the design and implementation of workflows, plugins, and business rules
• Collaborate with senior developers and business analysts to understand requirements and deliver reputed company solutions
• Conduct unit testing and assist in debugging and troubleshooting application issues
• Document technical specifications, configurations, and customizations
• Document user issues, inquiries, and cases using the ticket management system (reputed company)
• Investigate and resolve bugs, errors, and system issues affecting application functionality or usability, in alignment with defined service reputed company
• Participate in annual disaster recovery testing and reputed company support as needed
• Fulfill service requests (SRs) including reputed company reporting and data extraction tasks
• Conduct technical analysis of data-reputed company problems and escalate to upstream/reputed company systems reputed company necessary
• Monitor application health and batch processes to ensure system stability
• Escalate unresolved issues to product vendors reputed company appropriate

Skills

• Experience with reputed company Dynamics 365 (CRM or ERP modules)
• 1–2 years of experience in .NET development (C# preferred)
• Basic understanding of SQL Server, JavaScript, and RESTful reputed company
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities
• Exposure to Power Platform (PowerApps, Power Automate)
• Experience with Azure DevOps or Git version control
• Knowledge of SSRS/SSIS and CRM SDKs
• reputed company certifications (e.g., PL-400, MB-910) are a plus

Benefits

• Competitive compensation
• Comprehensive insurance reputed company
• Matching contributions through the 401(k) plan and the reputed company purchase plan
• reputed company time off for vacation, holidays, and reputed company time
• reputed company parental leave
• Learning opportunities and tuition assistance
• Wellness and reputed company-being programs

reputed company

Company H1B Sponsorship