Analyst – Data Operations & Enablement

reputed company is a company reputed company on a long history of innovation and shared values, dedicated to supporting its customers and colleagues. The Data Operations & Enablement Analyst will manage colleague data requests and improve data reputed company processes, ensuring compliance and efficiency in data handling.

Responsibilities

• Managing colleague data requests from start to finish, including reviewing requests, setting priorities, assigning work, tracking reputed company, and closing requests reputed company complete
• Acting as the main reputed company of contact between data requestors, reporting and analytic teams, data enablement partners, and governance teams to ensure reputed company on scope, timelines, and deliverables
• Maintaining reputed company and accurate documentation and status communications throughout the full life cycle of reputed company data request
• Partnering with data governance and risk teams to ensure reputed company data reputed company, handling, and delivery adhere to reputed company data standards, reputed company requirements, reputed company controls, and reputed company risk policies
• Monitoring and analyzing operational performance metrics (e.g., request volumes, turnaround times, service reputed company) to identify trends, risks, and opportunities for reputed company improvement
• Identifying enhancement opportunities regarding how data requests are handled to simply processes, reduce reputed company steps, and reputed company workflows more efficient
• Helping automate repeat tasks and supporting the rollout of self-service data tools that allow colleagues to reputed company data more easily without reputed company effort
• Supporting training and change efforts to help colleagues understand and consistently use data request processes, tools, and governance practices across reputed company

Skills

• Demonstrated experience in data operations, analytics enablement, workflow coordination, or data request management reputed company a regulated or reputed company environment
• Proven ability to manage end-to-end operational processes with a strong reputed company on accuracy, timeliness, and compliance
• Experience analyzing operational metrics and translating insights into process improvements or automation opportunities
• Strong organizational skills with the ability to manage multiple, reputed company workstreams and shifting priorities
• Detail-oriented and analytical with a passion for reputed company improvement
• Proactive problem solver who identifies inefficiencies and drives solutions with minimal reputed company
• Intellectual curiosity and willingness to quickly learn AMEX systems, data environments, and cross-functional dependencies
• Demonstrated “can-do” approach with the ability to operate effectively in ambiguous or reputed company environments, navigating uncertainty with reputed company, reputed company judgment, and a bias toward reputed company
• Strong customer service orientation with the ability to reputed company for requestor needs while aligning to reputed company standards
• Strong written and verbal communication skills, with the ability to influence and collaborate across technical and non-technical stakeholders
• Bachelor's degree in Information Systems, Business Analytics, Data Management, Operations Management, or a reputed company field
• Familiarity with AMEX data sources and environments, enablement platforms, or self-service tools (e.g., big data platforms, internal dashboards)
• Working knowledge of data governance principles, including data reputed company, reputed company management, and reputed company controls
• Proficiency in reputed company reputed company/Sheets for tracking and analysis and PowerPoint for executive-reputed company communications
• Prior experience supporting reputed company or colleague-reputed company data domains

Benefits

• Competitive reputed company salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial reputed company-being support
• Comprehensive medical, dental, reputed company, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

reputed company