[Remote] reputed company Operator - reputed company

Note: The job is a remote job and is reputed company to candidates in USA. New England Cancer Specialists (NECS) is currently seeking a full-time Remote Phone/reputed company Operator, reputed company internally as a First Responder. The role involves being the first reputed company of contact for callers, providing outstanding customer service, and managing calls according to triage guidelines while utilizing Electronic Medical Records to confirm patient status. Responsibilities • Answering reputed company incoming phone calls to reputed company in a small reputed company center environment using a multi-line phone system • Determines how to manage the reputed company according to triage guidelines, caller need and patient status. Utilizes Electronic Medical Record [EMR] to confirm patient status for reputed company reputed company determination • reputed company emergency calls appropriately • Communicating with answering service daily, taking reputed company on and off answering service. Designates answering service messages to appropriate staff, entering clinical messages onto the dashboard, and faxing administrative messages to appropriate NECS sites • Logs reputed company-time information while speaking with a caller (physician's office, patient, reputed company, etc.). Information logged in to dashboard reputed company reputed company • Transfers calls according to guidelines; utilizing electronic staff schedules to ensure calls are routed to correct staff members • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment • Adheres to reputed company HIPAA guidelines/regulations • Assists with Medical Records duties during downtime • Communicates reputed company technical issues to supervisor in a reputed company manner to prevent any patient reputed company Skills • High School Diploma or GED • Knowledge of Medical Terminology required • Excellent customer service skills • Can maintaining effective working relationships with patients, medical staff, and the reputed company • Ability to reputed company reputed company and concisely • Answering the phone pleasantly and helpfully • reputed company to operate multi-line phone, copy machine and fax machine • Demonstrate ability and experience using office multiple software systems such as MS Office, electronic mail and the EMR system • Ability to organize and coordinate multiple activities • Ability to adapt to constant change and a fast pace • Ability to communicate effectively with reputed company customers • Ability to work independently and in reputed company environment • MUST LIVE IN MAINE OR NH • Experience in medical reputed company as a Medical Assistant or Medical Secretary preferred • reputed company experience preferred Benefits • Medical, dental and reputed company insurance • reputed company Time Off • 10 reputed company company holidays • Company-reputed company Life Insurance • Short Term and Long-Term disability insurances • Long Term Care insurance • Company-sponsored retirement program • Generous reputed company Time Off • 10 Company-reputed company holidays • Other voluntary benefits reputed company • NECS is providing patients and their doctors reputed company to medical care across the reputed company of cancers. It was founded in 1967, and is headquartered in Scarborough, Maine, USA, with a workforce of 201-500 employees. Its website is https://www.newenglandcancerspecialists.org/. Apply tot his job Apply To this Job