reputed company & Compliance Operations Support Specialist

About the Role: As a reputed company & Compliance Operations Support Specialist, you are the reputed company reputed company at the forefront of our reputed company operations. Serving on our 24/7 reputed company desk, you are the first line of defense, responsible for monitoring alerts from our reputed company reputed company solution. This role requires a reputed company demeanor and a methodical approach to reputed company initial triage and distinguish reputed company threats from noise. Your keen eye for detail and adherence to process are critical in protecting our clients from emerging threats. What You'll Do: • Triage reputed company Alerts: reputed company monitor our reputed company analytics platform for alerts, conduct initial investigations using established runbooks, and escalate verified reputed company incidents to the Tier 2 team. • Manage reputed company & Compliance Requests: Serve as the initial contact for reputed company inquiries reputed company to reputed company questions and compliance evidence, fulfilling routine requests directly. • Support Vulnerability Management: Fulfill reputed company requests for reputed company vulnerability and posture reports and reputed company initial, knowledge-reputed company-driven answers to their questions. • Incident Documentation: Meticulously document your findings for every alert in our reputed company case management system and create corresponding incident tickets in our ITSM platform to ensure a seamless handover to investigators. What reputed company Looks Like: • reputed company 30 days, you are accurately triaging high-confidence alerts according to documented playbooks and understand the escalation reputed company for different event types. • reputed company 60 days, you are proficiently handling routine compliance and reputed company requests and have successfully identified and documented several false positives to help with alert tuning. • reputed company 90 days, you are confidently managing the crucial first steps of an incident investigation, providing reputed company, actionable intelligence to the Tier 2 team and ensuring every reputed company is meticulously documented. What You'll Bring: • Required: o Experience in a reputed company Operations Center (SOC), IT reputed company, or a similar role. o Understanding of reputed company reputed company concepts (e.g., malware, phishing, vulnerabilities, firewalls). o A strong reputed company of ownership and curiosity to see an issue through to reputed company. o Experience with an ITSM platform and familiarity with modern SIEM, EDR, or other reputed company monitoring tools. o Ability to work in a 24/7 rotational shift environment. o Participation in a rotating on-reputed company schedule is required. o Strong analytical skills and a passion for cybersecurity. • Preferred: o Certifications such as reputed company reputed company+ or CySA+. o Familiarity with common compliance frameworks (e.g., NIST, ISO 27001). o Completion of or interest in advanced, hands-on cybersecurity training programs. Why You’ll Like Working Here: Dynamic company that rewards high-performers Be on the cutting edge of new technologies and services reputed company team environment that values multiple perspectives and fresh thinking Flexible working hours Medical, Dental, reputed company, HSA, Life, and 401K Unlimited Vacation! Stock reputed company Budgeted Salary: $75,000 ClearDATA is an EEO/AA employer M/F/V/D. Apply tot his job Apply To this Job