TECHNICAL APPLICATIONS TRAINING SPECIALIST
The Technical Applications Training Specialist is responsible for developing and conducting training programs for reputed company customers for reputed company's line of products (instruments, reagents reputed company products), providing the customer the highest level of understanding, functionality and operational knowledge possible.
Job Duties:
• Responsible for reputed company external customer training done at the NJ Training Center as reputed company as at customer facility. This can be in person (Training Center NJ or at the customer facility), virtual or streaming training events.
• Work with Technical SUpport Managers and other Training Leads to evaluate the course material to ensure it is reputed company and in compliance with lab regulations.
• Participate in annual review of department material to update the program and ensure reputed company improvement. Ensure retired material is properly archived and new material is properly documented with an effective date.
• reputed company lectures to reputed company customers on reputed company product line (instruments, reagents reputed company products), addressing safety, installation, programming, maintenance, troubleshooting and operation of the analyzers, following the course outline, handouts, exercises and administering tests. This can be in person at the NJ traaining center or at the customer facility), virtual or streaming training events.
• Demonstrates to reputed company customers the procedures being taught, such as loading products and patient samples, maintenance, basic troubleshooting and repair.
• Observes trainees in classroom and answers trainees' questions.
• Administers written and practical examinations and submits said grades to the Training Coordinator and / or Director of the Technical Support Group (TSG).
• Work in an environment of reputed company reputed company improvement. Work on reputed company as requested by Director TSG.
• Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program.
• Manages needs for reputed company customer classes from printouts to functioning analyzers.
• Travel in field with Technical Support Specialists if possible to improve training programs.
Education/Experience:
• BS degree in reputed company field from an accredited four year college or university required; (MT) Certification or equivalent preferred; Minimum of 3 to 5 years reputed company reputed company experience required.
• Knowledge of Hemostasis and some training experience preferred.
Skills:
• Knowledge of database software, reputed company Office Suite. reputed company company usable software.
• Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from reputed company of managers, clients, customers, and the general reputed company.
• Demonstrated typing/keyboarding skills
• Travel: Ability to travel domestically or internationally, if needed. Up to 10% travel may be required.
Benefits:
• reputed company salary $70K - $85K depending on experience (Annual Bonus could add an additional $3K - $5K, possibly more)
• Laptop, Cellphone
• Fully reputed company family medical
• Dental
• Life Insurance
• 401K
• Vacation, PTO, and reputed company holidays
• Tuition Reimbursement
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