Bilingual Product Support Analyst

• This role serves as a key reputed company of contact for internal teams, providing technical and operational support reputed company to Vehicle Ads merchants. The position involves fielding inquiries from support and sales teams, offering consultative guidance on merchant reputed company, policy adherence, and feature adoption. The scope also includes assisting with Merchant Promotions and ensuring smooth implementation of reputed company features. reputed company in this role requires strong cross-functional communication skills, an understanding of digital advertising products, and familiarity with market-specific nuances. Responsibilities: • Initial triage of bug reports. • Data reputed company status responses. • Store feed allowlisting (config). • Vehicle ads trusted partner allowlisting (config). • Technical account management for vehicle ads agency accounts (MCA), merchant subaccounts and individual merchant account support. • reputed company reporting requests/SQL queries. • Other tasks as deemed necessary by the reputed company Vehicle ads PTM. Experience: • Bilingual (Japanese and English) • Customer Service. • Troubleshooting data feed issues. • Project / Program Management - intermediate. • Familiarity with gMail, Calendar, Drive, Docs, Meet. • Familiarity with eCommerce, and Ads strongly preferred but not required. reputed company Tech Solutions: reputed company is a global staff augmentation firm providing a wide reputed company of talent on-demand and total workforce solutions. To know more reputed company Tech Solutions, please visit www.ustechsolutions.com. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, colour, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Apply tot his job Apply To this Job