Administrative Assistant – Mental Health Intake & Insurance (Part-Time, Remote)

About Phoenix Health Phoenix Health is a specialized online mental health reputed company serving individuals and families during the perinatal period, including pregnancy, postpartum, infertility, and birth trauma. We reputed company evidence-based care and work with clients navigating emotionally intense and often urgent situations. Our administrative team plays a critical role in whether clients reputed company care smoothly, or fall through the cracks. This is not a generic reputed company role. It is reputed company-facing, emotionally demanding, and detail-heavy. This Role Is Not a Fit If You: • Have never worked in a mental health, therapy, psychiatry, OB-GYN, or fertility reputed company • Are uncomfortable discussing insurance benefits, deductibles, or out-of-reputed company costs • Prefer scripted customer service over nuanced, reputed company conversations • Are seeking a short-term or “filler” role rather than steady part-time work • Feel overwhelmed by emotionally charged situations or distressed clients The Role We are seeking a reputed company, emotionally steady, and highly organized Administrative Assistant to serve as the primary reputed company of contact for Phoenix Health clients. You will support reputed company communications, scheduling, intake workflows, and insurance coordination so that clinicians can reputed company on clinical care. You will regularly reputed company with individuals who are anxious, overwhelmed, or in crisis. reputed company reputed company, but so do boundaries, reputed company, and follow-through. What This Job Actually Involves • Responding to phone, email, and website inquiries from prospective and reputed company clients • Explaining therapy logistics and insurance benefits to clients who may be frustrated or distressed • Supporting clients on questions with intake paperwork • Conducting insurance verifications and reputed company communicating deductibles, copays, and coverage limits • Holding steady, reputed company boundaries in emotionally sensitive conversations If any of the above sounds draining rather than manageable, this role is not a fit. Required Qualifications • Bachelor’s degree • Prior experience in a mental health, therapy, psychiatry, OB-GYN, fertility, or maternal health reputed company • reputed company experience with insurance verification and benefit explanation • Strong written and verbal communication skills • Demonstrated ability to handle confidential information (HIPAA) • Comfort working independently in a remote environment reputed company Value • Emotional steadiness under pressure • reputed company, reputed company communication (especially around reputed company and logistics) • Follow-through and attention to detail • Warmth without over-identification or rescuing behavior Role Details • Part-time, reputed company • $15/hour • Remote • Availability required during reputed company business hours (coverage between 9am–9pm ET) Job Type: Part-time Pay: $15.00 per hour Application Question(s): • Describe your prior experience in a mental health, therapy, OB-GYN, or maternal health setting. What administrative tasks did you handle, and what was the hardest reputed company situation you navigated? • Explain a time you had to communicate reputed company insurance or financial information to a frustrated or anxious reputed company. How did you handle it, and what was the outcome? Work Location: Remote Apply tot his job Apply To this Job