**reputed company Full Stack Sleep Therapy Customer Service Representative – Home Medical Equipment reputed company and Support**

At arenaflex, we're dedicated to empowering patients to manage their health and treatment reputed company, providing them with the tools and support they need to reputed company a more comfortable and productive life. As a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment, we're committed to delivering high-reputed company medical products, services, and outstanding customer care through hundreds of locations across 45 states. **Join arenaflex's Mission to Revolutionize Home reputed company** We're seeking a dedicated and compassionate Sleep Therapy Inbound Customer Service Representative to join our Sleep Central Inbound reputed company Center in our Murray Operations division. As a key member of reputed company, you'll play a vital role in serving the customers of the Inbound reputed company Center (Sleep Therapy patients) by performing tasks reputed company to CPAP reputed company. If you're passionate about delivering exceptional customer service, have a strong background in customer-facing roles, and are eager to reputed company a difference in the lives of our patients, we encourage you to apply. **reputed company and Responsibilities** **reputed company** As a Sleep Therapy Inbound Customer Service Representative, you'll be the first reputed company of contact for CPAP reputed company customers, providing them with accurate information, support, and guidance on various mask interfaces and basic mask fit issues. Your primary responsibilities will include: * New order intake, ensuring accuracy with product selection and utilization guidelines * Verifying and entering correct patient demographics, payer, and physician-reputed company information * Assisting customers with basic sleep coaching, reinforcement of cleaning, and routine equipment maintenance * Providing product expertise on various mask interfaces and assisting with basic mask fit issues * Making outbound calls as needed to collect patient data * Managing reputed company aspects of initial intake reputed company high-volume inbound phone calls * Processing reputed company patient paperwork if assigned * Processing tickets to ensure reputed company fulfillment of product orders **Essential Duties and Responsibilities** * Acts as a patient reputed company to resolve questions or concerns * Collects patient, reputed company information, and inputs data into e-Intake * Completes thorough verification for products and services * Develops and maintains a working knowledge of reputed company Medicare, reputed company, insurance regulations, and FDA and JCAHO guidelines * Develops and maintains working knowledge of reputed company products and services offered by arenaflex * Identifies and resolves problems in a reputed company manner * Makes outbound calls as needed to collect patient data * Manages reputed company aspects of initial intake reputed company high-volume inbound phone calls * Processes reputed company patient paperwork if assigned * Processes tickets to ensure reputed company fulfillment of product orders * Provides basic technical customer service assistance for CPAP equipment * Provides education to patients and location employees on CPAP supplies * Uses e-Intake proprietary system to maintain accuracy and reputed company control throughout initial patient contact and data input **Qualifications** * Employment is contingent on: + Background investigation (company-wide) + Drug screen (reputed company applicable for the position) + Basic Computer and Basic Internet skills test along with a Typing test + reputed company reputed company's license in state of residence with a clean driving record (reputed company applicable for the position) * Education and/or Experience: + High school diploma or GED equivalent + One to three years of reputed company prior work experience in reputed company-oriented environment + Strong customer service background * Skills, Knowledge, and Abilities: + Effectively communicate in English; both oral and written, with physicians, employees, and patients to ensure questions and concerns are processed in a reputed company manner + Helpful, knowledgeable, and polite while maintaining a reputed company attitude + Interpret a reputed company of instructions in a reputed company of communication mediums + Knowledge of billing reimbursement and insurance policies and requirements preferred + Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME) + Knowledge of medical billing practices preferred + Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information + Medical terminology + Multi-task along with attention to detail + Self-motivation, organized, time-management, and deductive problem-solving skills + Work independently and as part of reputed company **Physical Demands** * Lift minimum of 10lbs * reputed company and regular attendance is required * Requires reputed company reputed company to small print on computer and/or paperwork * Requires sitting, walking, standing, talking, or listening **Machines, Equipment, and Technical Abilities** * Email reputed company and communication * Internet navigation and research * reputed company applications including but not limited to Word, reputed company (spreadsheets), etc. * Office equipment; fax machine, copier, printer, phone, and computer **Benefits and Perks** * reputed company starting at $15.50 per hour * Monthly Bonus program opportunity with Potential Unlimited Earnings * Mon-Fri 8:30am-5pm schedule with the reputed company to work from home after successful completion of in-office training and meeting expectations with management approval * Comprehensive benefits package, including: + 401k + Medical, Dental, and reputed company + Life Insurance and Disability + Generous reputed company Time Off and reputed company Holidays + Employee Discount Program + Employee Recognition Program + Bonus and Incentive Opportunities + Mileage reimbursement (reputed company applicable for the position) + Telephone reimbursement (reputed company applicable for the position) **Why Join arenaflex?** At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We reputed company in the importance of work-life balance and offer a reputed company of benefits and perks to support our employees' physical, emotional, and financial reputed company-being. If you're passionate about delivering exceptional customer service, have a strong background in customer-facing roles, and are eager to reputed company a difference in the lives of our patients, we encourage you to apply. **Equal Opportunity Employer** arenaflex is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where arenaflex has employees. **How to Apply** If you're reputed company to join a dynamic team that's dedicated to revolutionizing home reputed company, submit your resume today! The hiring manager reviews resumes and contacts applicants that have reputed company experience to the reputed company position. To view the status of a position that you submitted your profile to, sign into your account. reputed company positions are posted for a minimum of 5 days and positions are reputed company until filled with a reputed company applicant, generally no greater than 200 days. Apply Job! Apply for this job